Mails stuck in queue |
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mikek 
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Joined: 22 February 2005 Location: Switzerland Status: Offline Points: 133 |
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 Topic: Mails stuck in queuePosted: 22 May 2007 at 2:53am |
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For a few days now, I have about 50 mails per day stuck in the queue. Trying to flush to queue manually always results in a socket error 10054, even if there is only 1 e-mail left in the queue.
All other mails get delivered without any problems though... Running 3.5.3.674 in SFI mode. |
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sgeorge
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Joined: 23 August 2005 Status: Offline Points: 178 |
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Posted: 22 May 2007 at 10:33am |
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Hey mike, it seems that if you have access to the receiving smtp server's smtp logs, it may give some info on why it disconnected SpamFilter.
If that doesn't help, this post might, though it seems like the issue was a rarity... I'm doubting that it's your case, but it's possible. Good luck. Let us know if you're still stuck. Stephen |
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Desperado
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Joined: 27 January 2005 Location: United States Status: Offline Points: 1143 |
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Posted: 22 May 2007 at 6:41pm |
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Mikek,
I sometimes get messages "stuck" in the queue and they never go out even though I have an IP whitelist in the receiving server. The only indication I get in the receiving server is "syntax error". I usually ignore them and have the following setting in the ini file to prevent a queue build-up:
ExpireRetryQueueHours=hh .... where hh is the number of hours you want to keep messages in case the follow-on servers are dead or slow. Mine is set to 24.
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The Desperado
Dan Seligmann. Work: http://www.mags.net Personal: http://www.desperado.com |
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LogSat
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Joined: 25 January 2005 Location: United States Status: Offline Points: 4106 |
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Posted: 22 May 2007 at 7:11pm |
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Mike,
Can you please post the entire line in SpamFilter's logfile containing the socket error when the emails are being forwarded? If you can also zip the two files making up the message to us (the Indnnn.tmp and Indnnn.tmp.rcpt) we'll check to ensure they are valid message files. |
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mikek
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Joined: 22 February 2005 Location: Switzerland Status: Offline Points: 133 |
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Posted: 23 May 2007 at 2:32am |
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Sent you the details per Mail...
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LogSat
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Joined: 25 January 2005 Location: United States Status: Offline Points: 4106 |
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Posted: 23 May 2007 at 4:06pm |
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We were able to reproduce this with a special combination of tagged/untagged addresses in the "Unfiltered Emails" and "AuthorizedTO" lists.
For some reason the list of recipients in the file "IndB3EB.tmp.rcpt" is separated by carriage returns. That list should be separated by commas instead. It's definetly a bug, and we'll have this patched within a few hours. |
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