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Mails stuck in queue

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
URL: https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6078
Printed Date: 26 October 2025 at 7:30pm


Topic: Mails stuck in queue
Posted By: mikek
Subject: Mails stuck in queue
Date Posted: 22 May 2007 at 2:53am
For a few days now, I have about 50 mails per day stuck in the queue. Trying to flush to queue manually always results in a socket error 10054, even if there is only 1 e-mail left in the queue.

All other mails get delivered without any problems though...

Running 3.5.3.674 in SFI mode.


Replies:
Posted By: sgeorge
Date Posted: 22 May 2007 at 10:33am
Hey mike, it seems that if you have access to the receiving smtp server's smtp logs, it may give some info on why it disconnected SpamFilter.

If that doesn't help, http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5695&KW=socket+10054 - this post might , though it seems like the issue was a rarity... I'm doubting that it's your case, but it's possible.

Good luck.  Let us know if you're still stuck.

Stephen

Posted By: Desperado
Date Posted: 22 May 2007 at 6:41pm
Mikek,
 
I sometimes get messages "stuck" in the queue and they never go out even though I have an IP whitelist in the receiving server.  The only indication I get in the receiving server is "syntax error".  I usually ignore them and have the following setting in the ini file to prevent a queue build-up:
 
ExpireRetryQueueHours=hh .... where hh is the number of hours you want to keep messages in case the follow-on servers are dead or slow.  Mine is set to 24.


-------------
The Desperado
Dan Seligmann.
Work: http://www.mags.net
Personal: http://www.desperado.com

Posted By: LogSat
Date Posted: 22 May 2007 at 7:11pm
Mike,

Can you please post the entire line in SpamFilter's logfile containing the socket error when the emails are being forwarded?

If you can also zip the two files making up the message to us (the Indnnn.tmp and Indnnn.tmp.rcpt) we'll check to ensure they are valid message files.


-------------
Roberto Franceschetti

http://www.logsat.com" rel="nofollow - LogSat Software

http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP

Posted By: mikek
Date Posted: 23 May 2007 at 2:32am
Sent you the details per Mail...

Posted By: LogSat
Date Posted: 23 May 2007 at 4:06pm
We were able to reproduce this with a special combination of tagged/untagged addresses in the "Unfiltered Emails" and "AuthorizedTO" lists.

For some reason the list of recipients in the file "IndB3EB.tmp.rcpt" is separated by carriage returns. That list should be separated by commas instead.

It's definetly a bug, and we'll have this patched within a few hours.



-------------
Roberto Franceschetti

http://www.logsat.com" rel="nofollow - LogSat Software

http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP


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