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lyndonje View Drop Down
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Joined: 31 January 2006
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Points: 192 		Post Options Post Options   Thanks (0) Thanks(0)   Quote lyndonje Quote  Post ReplyReply Direct Link To This Post Topic: eBay Disconnect
    Posted: 29 January 2007 at 5:01pm

Customers have reported that emails from eBay are being delayed. I've taken a look at our logs and seen the following:

01/29/07 21:47:34:986 -- (17520) Connection from: 66.135.197.16  -  Originating country : United States
01/29/07 21:47:36:080 -- (17520) Resolving 66.135.197.16 - mxpool10.ebay.com
01/29/07 21:47:36:752 -- (17520) found SPF record for ebay.co.uk: v=spf1 mx include:s._spf.ebay.com include:m._spf.ebay.com include:p._spf.ebay.com include:c._spf.ebay.com ~all
01/29/07 21:47:36:752 -- (17520) found SPF record for s._spf.ebay.com: v=spf1 ip4:66.135.209.192/27 ip4:66.135.197.0/27 ip4:64.4.240.64/27 ip4:64.4.244.64/27 ~all
01/29/07 21:47:36:752 -- (17520) SPF query result: pass
01/29/07 21:47:36:768 -- (17520) - SPF analysis for s._spf.ebay.com done: - pass
01/29/07 21:47:36:768 -- (17520) SPF query result: pass
01/29/07 21:47:36:768 -- (17520) - SPF analysis for ebay.co.uk done: - pass
01/29/07 21:47:36:768 -- (17520) Mail from: listconfirm@ebay.co.uk
01/29/07 21:47:42:892 -- (17520) - MAPS search done...
01/29/07 21:47:42:908 -- (17520) RCPT TO: xxx@xxx.com accepted
01/29/07 21:47:42:908 -- (17520) Disconnect

Any reason for this? This happened before and after upgrading to the latest registered user release.

Regards,

Lyndon.
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Joined: 25 January 2005
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Points: 4106 		Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 29 January 2007 at 5:19pm
It's possible that the above is just a "probe" from ebay to confirm the address is still valid. When the "RCPT TO" address is accepted, the sender would disconnect as it indicates them the address is OK. This is substantiated by the "from" email address used by ebay: listconfirm@ebay.co.uk
Roberto Franceschetti

LogSat Software

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lyndonje View Drop Down
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Points: 192 		Post Options Post Options   Thanks (0) Thanks(0)   Quote lyndonje Quote  Post ReplyReply Direct Link To This Post Posted: 30 January 2007 at 3:34am

Hi Roberto,

No these are actually emails the recipients are waiting for. I've seen the headers and it looks as though eBay tries but disconnects multiple times, and then passes the email over so another eBay mail server which is able to deliver the message ok. 

You can see in the email headers (when they are eventually received) that the email stays on eBay server '1', until it is passed to server '2' and then delivered, during which time we see multiple log entries for the same sender/recipient which are accepted but then disconnect.

Regards,

Lyndon.
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