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Quarantined messages repeat 8-12 times??

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brianlewis View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote brianlewis Quote  Post ReplyReply Direct Link To This Post Topic: Quarantined messages repeat 8-12 times??
    Posted: 24 November 2003 at 7:43pm

It seems when we have a message that gets quarantined for Reverse DNS for example, the sending server still attempts to redeliver the message 8-12 times.  This results in the same message being quarantined 8-12 times, plus the additional load on the server, plus the false statistic #s since that message would have only been received once if it didn't go thru SpamFilter ISP.   What causes this problem?  Is Spamfilter ISP giving the sender server a bad response and not making it think the message was delivered?

 

 

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abel View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote abel Quote  Post ReplyReply Direct Link To This Post Posted: 24 November 2003 at 7:58pm

Check in Spamfilter/Settings/Customized Items the field "Response if there is no reverse DNS" it must start with the number 5 that means a permanent error. If it starts with a number 4 means a temporary error and the sending smtp server will try to deliver it again later.

All my responses start with 550........

Abel.

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Brian Lewis View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Brian Lewis Quote  Post ReplyReply Direct Link To This Post Posted: 26 November 2003 at 2:48pm

Ahh thanks, yea I put a FORWARD TO YOUR IS DEPARTMENT in front!!  I will remove that and put it at the end.

 

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