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   I have customer who has whitelisted a domain name but the senders mail is getting blocked saying its IP is being blocked SFDB. I thought Autowhitelistdelivery took precendence over SFDB. Do I need to add the whitelist customers IP whenever this happens? This is the first time but its an important customer for my user.

Thanks!
Andy

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WebGuyz Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 09 May 2005 Location: United States Status: Offline Points: 348	Post Options Post Reply Quote WebGuyz Report Post Thanks(0) Quote Reply Topic: Our first false positive in SFDB Posted: 17 May 2006 at 6:02pm
	I have customer who has whitelisted a domain name but the senders mail is getting blocked saying its IP is being blocked SFDB. I thought Autowhitelistdelivery took precendence over SFDB. Do I need to add the whitelist customers IP whenever this happens? This is the first time but its an important customer for my user. Thanks! Andy
	http://www.webguyz.net

LogSat Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 25 January 2005 Location: United States Status: Offline Points: 4104	Post Options Post Reply Quote LogSat Report Post Thanks(0) Quote Reply Posted: 17 May 2006 at 6:34pm
	Andy, The whitelist should indeed have precedence over the SFDB. The updated filtering order is always available at (or search the forum for the phrase "filter order"): http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID= 5171#7776 If that's not the case, could you please post the section of SpamFilter's activity log (or email it to us) so we can see what is happening?
	Roberto Franceschetti LogSat Software Spam Filter ISP

WebGuyz Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 09 May 2005 Location: United States Status: Offline Points: 348	Post Options Post Reply Quote WebGuyz Report Post Thanks(0) Quote Reply Posted: 17 May 2006 at 9:57pm
	I should have checked first my logs first. Just a small matter of timing. It is in fact working as its supposed to. We autowhitelist outgoing emails recipients from info in our outgoing mail server and as a result we parse the autowhitelistdelivery txt file and rewrite it with additions every 5 minutes. Never mind
	http://www.webguyz.net

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Our first false positive in SFDB