Spamfilter doesn’t block or quarantine |
Post Reply 
|
| Author | |
cmrbds 
Newbie 
Joined: 14 February 2005 Location: United States Status: Offline Points: 7 |
 Post Options
 Thanks(0)
 Quote Reply
 Topic: Spamfilter doesn’t block or quarantinePosted: 14 February 2005 at 11:29am |
|
For whatever reason our Spamfilter ISP doesn't block or quarantine all mail that is address or keyword blacklisted. My director keeps getting mail from someone whose address is entered in the blacklist (we created) and also gets mail we've setup for quarantine via keyword. What do you think is the problem and is there anyway to fix this. When this sort of thing happens users question the integrity of the Spamfilter and my department. Thanks, Chris Ritter |
|
 |
|
|
LogSat
Admin Group 
Joined: 25 January 2005 Location: United States Status: Offline Points: 4104 |
Post Options
Thanks(0)
Quote Reply
Posted: 14 February 2005 at 5:58pm |
|
cmrbds,
Did you customize any of your "Customized Items" under the "Settings" tab? If so, can you please ensure that you have a valid 3-digit code in front of all of them, as without it SpamFilter will not be able to reject emails. If the above is not your case, do you have any of the "Tag Spam and Deliver" options checked? If that also is not the case, please post the section of SpamFilter's activity logfile that shows an incoming email that is supposed to be blocked but that isn't, so we can see from the log if there's anything unusual going on. |
|
|
|
Topic Options|
Post Reply
|
|
Tweet
|
| Forum Jump | Forum Permissions You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum |
This page was generated in 0.152 seconds.