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Hotmail Problem

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kspare View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote kspare Quote  Post ReplyReply Direct Link To This Post Topic: Hotmail Problem
    Posted: 17 December 2004 at 8:59am

I'm seeing a problem here.

Hotmail will come in and pass the spf tests, but it gets blocked by a dns blacklist.

I"m thinking there should be some way around this. IE. If the spf passes, it should skip the dns lookup?

Something along those lines.

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Matt R View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Matt R Quote  Post ReplyReply Direct Link To This Post Posted: 18 December 2004 at 12:34am

Yikes, you're right!  I just checked my logs and some hotmail.com stuff is blocked by SORBS. I.E. http://www.dnsbl.sorbs.net/lookup.shtml?65.54.187.52

SpamFilter is just doing it's job.  No current support for having SPF override other failures.  We can either whitelist their servers, whitelist the senders or wait until Hotmail gets de-listed.

-Matt

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Matt R Quote  Post ReplyReply Direct Link To This Post Posted: 18 December 2004 at 12:42am

Kevin,

I temporarily added the IP's from Hotmail.com's SPF record to my From IP Whitelist:

209.240.192.*
65.52.*
131.107.*
157.54.*
157.56.*
157.60.*
167.220.*
204.79.135.*
204.79.188.*
204.79.252.*
207.46.*
199.2.137.*

That should get the Hotmail through until they get de-listed. 

-Matt

 

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Matt R. View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Matt R. Quote  Post ReplyReply Direct Link To This Post Posted: 18 December 2004 at 10:04am

I checked the actual IP's that were getting blocked due to MAPS listing, since 12/01/2004 using my log file reporting software, and this is the list that I have:

64.4.35.22
64.4.16.68
64.4.22.83
64.4.53.70
65.54.185.13
65.54.245.20
65.54.245.21
65.54.187.52

Much better to whitelist the actual list instead of the globals I gave you earlier.  It would be nice if SpamFilter could allow us to specify the actual subnet (ie 64.4.0.0/18)  Because obviously Hotmail.com does not have every 64.4.* address. 

 

 

 

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LogSat View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 18 December 2004 at 11:11am
Matt,

We've thought about doing that in the past, but we opted to use "strings" in the lists rather than "numbers" for performance reasons. There are cases where admins enter lists of several thousand of IPs in the black/whitelists. Performance-wise, for SpamFilter it's much faster to act on pure text files. When we tried to analyze line-by-line the text files to convert any subnets to IPs performance was greatly degraded, and that caused problems to sites with large lists.

Roberto F. LogSat Software
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Matt R View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Matt R Quote  Post ReplyReply Direct Link To This Post Posted: 18 December 2004 at 9:14pm

Honestly, although there have been times I thought it would be nice to have, I don't consider the inabilility to whitelist odd subnets very necessary.  Most whitelisting we do is a class c or a single IP so the current methods work just fine.

-Matt

 

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Desperado View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Desperado Quote  Post ReplyReply Direct Link To This Post Posted: 20 December 2004 at 2:19pm

Kevin, et al,

I just looked at the last 1000 of the blocked messages "From *@hotmail.com" and really do not see any that look like they should not have been blocked.  Are you really seeing bunches?

Dan S.

 

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Matt R View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Matt R Quote  Post ReplyReply Direct Link To This Post Posted: 20 December 2004 at 9:05pm

Keep in mind that hotmail may have had some difficulty with hit and run spammers, but the problem was spanning days and wanted email was getting blocked.  If you don't use dnsbl.sorbs.net for MAPS then you wouldn't have seen any problems.

I verified the problem by querying just MAPS rejections from hotmail.com hostnames in December.  That's how I got the list of specific IP's for hosts blocked by dnsbl.sorbs.net that I posted.  Other hotmail hosts could be blacklisted by dnsbl.sorbs.net and just had not been used to send to my users. 

These are the hostnames for the IP's I had posted, all good hotmail.com servers:

bay12-f22.bay12.hotmail.com
bay15-f13.bay15.hotmail.com
bay18-f2.bay18.hotmail.com
bay19-f20.bay19.hotmail.com
bay1-f20.bay1.hotmail.com
bay1-f21.bay1.hotmail.com
bay22-f18.bay22.hotmail.com
bay23-f33.bay23.hotmail.com

-Matt

 

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