557 random bounces - exception error |
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dotme 
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Joined: 27 October 2008 Status: Offline Points: 20 |
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 Topic: 557 random bounces - exception errorPosted: 19 August 2009 at 12:55pm |
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08/19/09 11:44:12:619 -- (1900) Checking SFDC
08/19/09 11:44:12:807 -- (1900) Hash cache - Added OK 08/19/09 11:44:12:807 -- (1900) Exception occurred during RECEIVEMESSAGE: ( 1 2 2b 3 3a 4 5 6 7 8 9 10 11 12 13 15 16 17 18 18b 19 20b 20c 29 30 31 32 111) Access violation at address 00413B4E in module 'SpamFilterSvc.exe'. Read of address 00000005 -- 08/19/09 11:44:13:010 -- (1900) Disconnect We're bouncing email on a random basis for reasons unknown. My phone is ringing. lol. Any clues as to what this error means?
Thanks!
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LogSat
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Joined: 25 January 2005 Location: United States Status: Offline Points: 4104 |
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Posted: 19 August 2009 at 7:48pm |
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dotme,
That error is absolutely not normal, and is likely the cause of the bounces. Can you please zip and email us at support at logsat.com your SpamFilter's activity logfile for the day? Please also include the contents of your entire \SpamFilter\temp directory, should there be any files in there. Please also let us know what build of SpamFilter you are using. If the zip is over 8MB in file, I'll be sending you via PM the login info for our FTP site.
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