Forwarding from Quarantine fails |
Post Reply
|
| Author | |
strider77
Newbie
Joined: 10 January 2007 Status: Offline Points: 2 |
Post Options
Thanks(0)
Quote Reply
Topic: Forwarding from Quarantine failsPosted: 18 June 2007 at 5:42pm |
|
Exception occurred during TDeliverQuarantineThread.Execute: Timeout expired 1 2 3 4 5 6 7 36 37 38
Spamfilter 3.5.3.678 Enterprise
SQL Server - the web interface flips the deliver flag 1 successfully, however Spamfilter reports the above error and the email is not succesfully sent. I can confirm that the email is still in the DB. New spam email is succesfully being put into the quarantine DB, but it fails when trying to deliver it.
Note, this is a new install of spamfilter but it's using an existing spamfilter SQL DB. The Enterprise upgrade seemed to work fine, the extra tables were created successfully and are being utilized.
Any ideas?
|
|
![]() |
|
corymckee
Newbie
Joined: 10 June 2007 Status: Offline Points: 31 |
Post Options
Thanks(0)
Quote Reply
Posted: 18 June 2007 at 6:06pm |
|
I am having the same problem. New install and new SQL DB. My users are frantic.
|
|
![]() |
|
strider77
Newbie
Joined: 10 January 2007 Status: Offline Points: 2 |
Post Options
Thanks(0)
Quote Reply
Posted: 18 June 2007 at 6:19pm |
|
I may have solution, I bumped the "MiscSQLTimeout" setting in the spamfilter.ini from 1 to 10, restarted the service and now things appear to be working just fine.
|
|
![]() |
|
LogSat
Admin Group
Joined: 25 January 2005 Location: United States Status: Offline Points: 4106 |
Post Options
Thanks(0)
Quote Reply
Posted: 18 June 2007 at 6:33pm |
|
The Exception error *may* not be related to the emails not being sent.
SpamFilter checks the quarantine database every 5 seconds to see if there are any emails to be delivered. The query that makes this check has a very "aggressive" short timeout, as we do not want to waste too many resources. If it timeouts once, it will be executed again after 5 seconds, so it's usually not a big deal. Often you'll see dozens of those timeouts thrughout the day. Unless you see hundreds or thousands, it's nothing to worry about. Going back to the original problem about not being able to deliver the emails, to see what is happening we'd need a copy of SpamFilter's activity logfile, possibly trimmed to include a few minutes before and after the time the quarantine emails was being delivered. Please also include the from/to email addresses involved so we may locate them in the logs. Increasing the "MiscSQLTimeout" setting will indeed increase the timeout for the query that checks the quarantine for any pending emails to be delivered, but again, unless the error appears continuosly, there should not be a need to increase it. |
|
![]() |
|
corymckee
Newbie
Joined: 10 June 2007 Status: Offline Points: 31 |
Post Options
Thanks(0)
Quote Reply
Posted: 18 June 2007 at 7:22pm |
|
Thank you. We changes this setting and messages started to be delivered again.
|
|
![]() |
|
corymckee
Newbie
Joined: 10 June 2007 Status: Offline Points: 31 |
Post Options
Thanks(0)
Quote Reply
Posted: 19 June 2007 at 3:31pm |
|
We had to up the time again so I think we may need troubleshoot further. I am adding memory to my MSSQL server as it a little low. I will test the quarantine issue once it has been running for a while and I will get a copy of the log and PM it to you.
Thank you |
|
![]() |
|
Post Reply
|
|
|
Tweet
|
| Forum Jump | Forum Permissions ![]() You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum |
This page was generated in 0.770 seconds.


Topic Options
Post Options
Thanks(0)


