EmailTO is not in AuthorizedTOEmail list. |
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mbrusl 
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Joined: 05 December 2005 Location: Thunder Bay Ont Status: Offline Points: 61 |
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 Topic: EmailTO is not in AuthorizedTOEmail list.Posted: 07 June 2007 at 9:11pm |
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If the name was not in the to/from list, then why was the message passed to the mail server? DNS error resolved, but should not have caused this. Any ideas?
06/07/07 09:06:15:846 -- (2492) Connection from: 72.55.153.17 - Originating country : Canada 06/07/07 09:06:16:467 -- (2492) Resolving 72.55.153.17 - queen.sibername.com 06/07/07 09:06:17:408 -- (2492) - SPF analysis for wappmc.com done: - none 06/07/07 09:06:17:408 -- (2492) - SPF DNS error: - DNS Server Reports Query Name Error 06/07/07 09:06:17:408 -- (2492) Mail from: paulrichard@wappmc.com 06/07/07 09:06:18:109 -- (2492) - MAPS search done... 06/07/07 09:06:18:119 -- (2492) RCPT TO: mbrusl@spacequad.com accepted 06/07/07 09:06:18:489 -- (2492) Checking SURBL 06/07/07 09:06:18:499 -- (2492) Starting queueing procedures 06/07/07 09:06:18:519 -- (2492) EMail from paulrichard@wappmc.com to mbrusl@spacequad.com was queued. Size: 3 KB, 3072 bytes 06/07/07 09:06:18:549 -- (1996) Sending email from paulrichard@wappmc.com to mbrusl@spacequad.com -- 06/07/07 09:06:18:750 -- (1996) EMail from paulrichard@wappmc.com to mbrusl@spacequad.com -- was forwarded to mail.spacequad.com 06/07/07 09:06:22:865 -- (2492) - EmailTO is not in AuthorizedTOEmail list... 06/07/07 09:06:22:865 -- (2492) 72.55.153.17 - Mail from: paulrichard@wappmc.com To: newman@spacequad.com will be disconnected 06/07/07 09:06:22:875 -- (2492) Blacklist cache - Added 72.55.153.17 to limbo 06/07/07 09:06:23:106 -- (2492) SFDB - Added 72.55.153.17 - Response: Error=0 06/07/07 09:06:23:106 -- (2492) Disconnect Edited by mbrusl |
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LogSat
Admin Group 
Joined: 25 January 2005 Location: United States Status: Offline Points: 4104 |
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Posted: 07 June 2007 at 9:39pm |
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From the logs it appears that 2 separate emails were sent during the same SMTP transaction. The first was to:
RCPT TO: mbrusl@spacequad.com accepted which was delivered. Without looking at your configurations we can't be 100% sure, but it looks as "mbrusl@spacequad.com" is indeed in your authorizedTO list. The second email was initiated after the one above, and sent to: newman@spacequad.com Now here the log is pretty specific, and indicates that newman@spacequad.com is not in the AuthorizedTO list, so that recipient was rejected and the second email was thus refused. |
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WebGuyz
Senior Member 
Joined: 09 May 2005 Location: United States Status: Offline Points: 348 |
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Posted: 07 June 2007 at 10:13pm |
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Roberto, On a related AuthorizedTo note, I had a customers customer email me and ask why his emails were rejected after working fine for months. I checked and determined that the error he was getting was that the recipient not in AuthorizedTo list. But he was!! What was suspicous is that this occured around the time SFI was reloading my valid users text file . I think that this particular email happened to come in as SFI was reloading the list and in that brief instance 2 emails were rejected for not being in AuthorizedTo list. but it was incorrect. We reload our list every 10 minutes to pick up new users or deleted users. Could this happen? A timing issue while a list is being reloaded? Thanks!
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http://www.webguyz.net
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mbrusl
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Joined: 05 December 2005 Location: Thunder Bay Ont Status: Offline Points: 61 |
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Posted: 08 June 2007 at 12:56am |
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Roberto,
I just sent you the entire email and all supporting info on the problem. I think there is more going on here than what I can see off hand. Here's the log of what I just sent during that email to you. I don't believe I had these issues before. 06/08/07 00:44:25:075 -- (4236) Connection from: 192.168.0.254 - Originating country : N/A 06/08/07 00:44:35:129 -- (4236) DNS Error:TimedOut 06/08/07 00:44:35:149 -- (4236) DNS Server will rotate after query. New server will be 192.168.0.250 06/08/07 00:44:35:149 -- (4236) Resolving 192.168.0.254 - Error resolving IP address (TimedOut) 06/08/07 00:44:35:189 -- (4236) Bypassed all rules for: support@logsat.com from admin@spacequad.com ( Whitelisted Peer IP) 06/08/07 00:44:36:100 -- (4236) Bypassed all rules for: support@logsat.com from admin@spacequad.com ( Whitelisted Peer IP) 06/08/07 00:44:36:140 -- (4236) Starting queueing procedures 06/08/07 00:44:36:160 -- (4236) EMail from admin@spacequad.com to support@logsat.com was queued. Size: 25 KB, 25600 bytes 06/08/07 00:44:36:170 -- (4024) Sending email from admin@spacequad.com to support@logsat.com -- 06/08/07 00:44:36:440 -- (4024) EMail from admin@spacequad.com to support@logsat.com -- was forwarded to mail.spacequad.com 06/08/07 00:44:36:530 -- (4236) Disconnect |
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WebGuyz
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Joined: 09 May 2005 Location: United States Status: Offline Points: 348 |
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Posted: 08 June 2007 at 8:26am |
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Roberto, Please ignore my previous email, I may have spoken too soon. The two rejections that were because of AuthorizedTo emails I thought were bogus may in fact be true. I have a new update log in place now that show the rejections occured at 10:00am but my new log shows those entries were inerted at 11:55. When I checked the valid users table at 4:00pm they were there. Didn't check the update log until this morning. Sorry for the red herring... |
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