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Derk 
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Joined: 26 January 2005 Location: United States Status: Offline Points: 39 |
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 Topic: mailing listsPosted: 26 February 2005 at 7:01pm |
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I'm sure this has been covered before, but I'm not finding an answer searching the forums. I subscribe to a mailing list for upcoming concert announcements from Clear Channel. The message's from is addressed something like: errors-23875-31314-bh0@emtmail.clearchannel.com Everything to the left of the @ changes each message. I have tried adding the following to my "excluded from emails": *emtmail.clearchannel.com neither one work. Thanks in advance!
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LogSat
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Joined: 25 January 2005 Location: United States Status: Offline Points: 4105 |
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Posted: 26 February 2005 at 11:05pm |
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Derk,
Can you check the email headers to see if the "Return-Path" email address is different from the one you reported? If so, try using domain in the return path, as that is the one SpamFilter uses. Edited by LogSat |
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Derk
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Posted: 01 March 2005 at 12:23pm |
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I have tried *@emtmail2.clearchannel.com and *@clearchannel.com without success. Below are the headers I received from the mailing list.
Received: with MailEnable Postoffice Connector; Tue, 01 Mar 2005 12:02:24 -0500 |
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LogSat
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Joined: 25 January 2005 Location: United States Status: Offline Points: 4105 |
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Posted: 01 March 2005 at 3:58pm |
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The Return-Path should be added by each SMTP server, if it's not there
it may mean that the last SMTP server to receive the message
(MailEnable possibly?) did not add it in.
...just in case this were to happen, SpamFilter stores the Return-Path it knows about in the following header: X-SF-RX-Return-Path: <errors-239771-3109314-bh0@emtmail2.clearchannel.com> So in your case, that is the email address/domain that should be whitelisted. The address that appears in the "From:" of the email (concertupdate@clearchannel.com) has no meaningful value, it's used for display purposes only by email clients. |
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Derk
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Joined: 26 January 2005 Location: United States Status: Offline Points: 39 |
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Posted: 01 March 2005 at 7:51pm |
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if that's the case why doesn't *@emtmail2.clearchannel.com work for me?
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LogSat
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Joined: 25 January 2005 Location: United States Status: Offline Points: 4105 |
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Posted: 02 March 2005 at 4:43pm |
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In the list you provided at the beginning of the thread you had:
*@emtmail.clearchannel.com However in the email headers you then posted later (the ones with the X-SF-RX-Return-Path) the hostname has a "2" in there: errors-239771-3109314-bh0@emtmail2.clearchannel.com The domains are different... If you do have the entry with the "2" in your "exclude from" list, then yes, that is odd and we'd need further data form you to find what happened. |
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