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Log file info...

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
Printed Date: 26 September 2018 at 10:21am

Topic: Log file info...
Posted By: bpogue99
Subject: Log file info...
Date Posted: 15 March 2004 at 12:25pm

I've been reviewing the log files of several customers and I'm wondering if there's a way to tell what has been "delivered from the quarantine" versus regular delivery of email. I can usually tell when someone is delivering email from the quarantine because I'll see a bunch of them all at once. But if we could flag those lines somehow with something like "quarantine delivery" or anything really then I can find those specific lines easier. BTW, I'm referring to the web page version of the spam filter quarantine access. When I login, I can select emails in my quarantine, and click send. Then, in the spam filter console, I can suddenly see a rush of email deliveries. Obviously spam filter picked up on a flag that was set and started delivering the emails. If the email is being delivered due to that flag, log that somehow. The reason I thought of this is that I have a customer who swears that they highlighted a bunch of items in their quarantine and pressed 'send' but none of them were delivered. I'm looking in the log files for entries where I might be able to tell that those emails were delivered, or were attempted to be delivered. Although I doubt I can tell for sure, I really think the customer clicked the delete button. <g>


Posted By: Desperado
Date Posted: 15 March 2004 at 1:57pm


All I can tell you is that if a PID shows a message delivery but there is no associated "connection from", that is generally messages pushed out of quarantine.  I can't be sure but I think I remember having that discussion with LogSat support but do not recall if we persued it as an "action item" or not.

Dan S.

Posted By: LogSat
Date Posted: 15 March 2004 at 7:14pm

Very valid point Bill, suggestion noted. We'll have this done in the next build.

Roberto F.
LogSat Software

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