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Big messages into quarantine

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
Printed Date: 21 January 2019 at 11:21am

Topic: Big messages into quarantine
Posted By: yapadu
Subject: Big messages into quarantine
Date Posted: 07 April 2010 at 7:19pm
Most quarantine email is small, but I've got a couple of virus infected messages in the queue right now that are several megs each.  The system times out when trying to place them into quarantine, the following is logged:

04/07/10 00:22:18:549 -- (2328) Error occurred during TAddToQuarantineThread when accessing the quarantine database: [MySQL][ODBC 5.1 Driver][mysqld-5.1.30-community]Lost connection to MySQL server during query ( 1 3a 83 84 85 86 86a 86b 86c 87 88 89 90 91)

Is there a change that can be made so these will get pushed in?

Posted By: LogSat
Date Posted: 07 April 2010 at 11:12pm
MySQL may not able to handle large packets due to large messages being archived. In this case, you can try increasing the "max_allowed_packet" setting in MySQL (it should default to 1MB) to a higher value, for ex 16MB.

Roberto Franceschetti" rel="nofollow - LogSat Software" rel="nofollow - Spam Filter ISP

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