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automatic whitelist

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
Printed Date: 19 January 2019 at 12:24pm

Topic: automatic whitelist
Posted By: AndrewD
Subject: automatic whitelist
Date Posted: 05 May 2008 at 11:29pm

Can i push outgoing emails through the spam filter to allow it to look at the receiver and automatically whitelist their adresses. The spamfilter would then need to forward outgoing's to a smarthost.

Is this possibe?

Posted By: LogSat
Date Posted: 06 May 2008 at 4:34pm
That feature has been available for several years :-)
Please see the relevant section of our manual:

Starting from SpamFilter ISP v 2.1, when an end user forces the delivery of a quarantined email to his mailbox, the sender of that email will be whitelisted so that the number of false-positives (good emails wrongly classified as spam) is reduced. The list of user-created entries is stored in the file AutoWhiteListForceDelivery.txt. The whitelisting is on a per-user basis, meaning that a sender is whitelisted only when he sends emails to that specific recipient. This will prevent a user mistakenly whitelisting a spammer, who could then send spam to all of your users.

Roberto Franceschetti" rel="nofollow - LogSat Software" rel="nofollow - Spam Filter ISP

Posted By: AndrewD
Date Posted: 06 May 2008 at 5:16pm
you comment is about a user releasing an incoming quarantined message, not about outgoing messages.
Although what about if the admin from the qarantine section on the server releases a message, i assume thisw does not whitelist it as i have had to release the same sender a few times.
my original question was regarding a user sending OUT through spamfilter. I checked the manual and found nothing that delt with that and smart hosting.

Posted By: WebGuyz
Date Posted: 07 May 2008 at 12:06am
We automatically whitelist our users outgoing recipients, but had to write our own mail log parser. MS's Logparser is perfect for this and its free. We parse the mail outgoing server log file every 10 minutes and script the creation of "FROM|TO" pairs in the db. We also added a date field to the tbl_autowhitelistdelivery table  and when we parse the mail log we update the date in the table if it already exists. Once every six months we run a procedure that deletes autowhitelistdelivery table entries that have not been emailed to in 6 months. This helps keep the db to a reasonable level.
Also, if doing this you need to tell customers to not email someone to tell them to stop sending email or they inadvertedly end up whitelisting the very emails they're trying to stop.


Posted By: Alan
Date Posted: 17 July 2008 at 8:02pm
It would be great if SF had this sort of feature built it.  (hint, hint...)
It would surely help a lot to reduce false positives in our case.

Posted By: jerbo128
Date Posted: 17 July 2008 at 10:14pm

Webguyz,  would you mind sharing?  If so, PM me or jerbo128   - hotmail



Posted By: WebGuyz
Date Posted: 17 July 2008 at 11:32pm
  The solution I use is to parse my Smartermail 4 outgoing mail server log and then add entries to SFE along with a timestamp. MS Logparser does most of the work in the asp script.
  If you don't have SM 4 then this really won't help you.


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