Print Page | Close Window

server error - Read Timeout

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
URL: https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5706
Printed Date: 19 January 2026 at 9:01am


Topic: server error - Read Timeout
Posted By: ImInAfrica
Subject: server error - Read Timeout
Date Posted: 07 July 2006 at 10:29am
Hi,

Just noticed another error in the log file

07/06/06 11:49:44:921 -- (22016) EMail from: name@good-domain.com to: user1@local-domain.co.za, user2@local-domain.co.za  was returned to sender - server error - Read Timeout

The local-domain.co.za is situated on the same lan as SFI. one hop away. There are very little errors like this, but it would point out that at one stage SFI was unable to connect to the local network, or that the other server was not available.
Both situations have been checked for, and both servers where found to be online all the time.

questions are:
- Can the timeout for delivery be specified? where?
- Is there a setting where we can specify number of retries for the delivery? Maybe based on error codes?
for example: an email comes in to SFI, SFI tries to deliver, gets an error server not available, then logs the time, keeps the email in the queue, and retries after a set amount of minutes, which we should be able to specify, if the email was not delivered after set amount of retries then return to sender.

Thanks
Amir



Replies:
Posted By: ImInAfrica
Date Posted: 07 July 2006 at 10:49am
UPDATE:
I found the entry in the ini file which says:
;Number of hours SpamFilter will retry to deliver messages in queue to your destination SMTP server if it was unreacheable. Enter 0 to try forever until back online.
ExpireRetryQueueHours=72

From what I can see SFI will retry to deliver if it couldn't make a connection to the destination server, but if it times out with that server, it sends a NDR.

Is there another setting, similar to the above, which relates to timeouts?

Thanks
Amir


Posted By: LogSat
Date Posted: 07 July 2006 at 10:42pm
Amir,

The "Read Timeout" error should be the reponse that SpamFilter receives from your destination SMTP server when SpamFilter attempts to forward emails to it. It is not a timeout within SpamFilter, but rather the error message that SpamFilter receives during the SMTP transaction.

I say "should" because we have not been able to replicate this scenario. Is this something you can reproduce, or does it happen sporadically?


-------------
Roberto Franceschetti

http://www.logsat.com" rel="nofollow - LogSat Software

http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP



Print Page | Close Window