Print Page | Close Window

Socket Error # 11004

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
URL: https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5507
Printed Date: 15 July 2025 at 3:49am


Topic: Socket Error # 11004
Posted By: webcows
Subject: Socket Error # 11004
Date Posted: 16 February 2006 at 2:04pm

 

hello,

 

I ahve a problems to recieve mail is say: Socket Error # 11004

I have around 700 domains and we are routing all domains from spamfilter to destination email server. We have around 14 emailservers.

Its have been working fine but since 4 hours ago it get this error.

We cant recieve any mails now , have tried to install it other server but get same result there.

 

What can be wrong ?

 

regards,

 

Peter forslund


Replies:
Posted By: LogSat
Date Posted: 16 February 2006 at 2:25pm
Peter,

We received your email with the login details, but are unable to remote in your server, as you provided only a password but not a username. We tried "Administrator" but it did not work. Can you please email us again with the complete login credentials?


-------------
Roberto Franceschetti

http://www.logsat.com" rel="nofollow - LogSat Software

http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP

Posted By: LogSat
Date Posted: 16 February 2006 at 2:27pm
Also, can you make sure that the SpamFilter server is actually able to resolve the name of your destination SMTP server? To double-check, can you please open a DOS prompt on the SpamFilter server, and type:

telnet destination_server_name 25

if you are not able to receive a welcome banner from your destination smtp server, that means that it is either down, or that the SpamFilter server is not able to resolve its name (DNS problems?)


-------------
Roberto Franceschetti

http://www.logsat.com" rel="nofollow - LogSat Software

http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP

Posted By: LogSat
Date Posted: 16 February 2006 at 5:05pm
Mistery solved. There were two entries in the AllowedDomains.txt file for the same domain:

zzzzzzz.com
zzzzzzz.com:aa.bbb.ccc.ddd:25

This is not usually a problem, but it does throw off SpamFilter when there are different forwarding addresses for the various domains. I eliminated the duplicate entry and everything seems to work as expected.

PS - SpamFilter performs very little error checking on the config files as this allows us to have better performance.



-------------
Roberto Franceschetti

http://www.logsat.com" rel="nofollow - LogSat Software

http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP


Print Page | Close Window