TDeliverQuarantineThread.Execute |
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rudaf
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Joined: 04 July 2007 Location: Italy Status: Offline Points: 38 |
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Topic: TDeliverQuarantineThread.ExecutePosted: 14 November 2007 at 10:44am |
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Problem with deliver quarantined email (STD ed. .718)
here's the log
11-14-07 16:13:30:578 -- (2196) Adding to C:\Program Files\SpamFilter\KeyFiles\AutoWhiteListForceDelivery.txt:<mail form>@domain.com|<rcptto>@domain.net
11-14-07 16:13:30:593 -- (2196) Exception occurred during TDeliverQuarantineThread.Execute: Insufficient key column information for updating or refreshing 1 2 3 4 5 6 7 8 9 10 11 12 14 15 16 17 18 36 37 38 1) the sender address has been correctly added to white list (AutoWhiteListForceDelivery.txt)
2) db at tblquarantine reported deliver = 1 expire = 0 server id = 1 (correct)
3) db at tblmsg join on the tblquarantine (msgid) is not null.
4) message keeps on remain in db
What's wrong? Edited by rudaf - 14 November 2007 at 11:25am |
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LogSat
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Joined: 25 January 2005 Location: United States Status: Offline Points: 4106 |
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Posted: 14 November 2007 at 8:21pm |
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rudaf,
After delivering the quarantined message, actually the database record should contain: deliver=0 expire=1 Could you please try editing the record directly from the database, and change the two values to match the above? We'd like to know if performing the operation manually is successful or not. Does this happen for every email that is force-delivered from the quarantine, or did it happen just this time? If it happens every-time, could you try the manual change on one or two more entries to see if the error appears then as well? |
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rudaf
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Joined: 04 July 2007 Location: Italy Status: Offline Points: 38 |
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Posted: 23 November 2007 at 4:40pm |
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Hi Roberto (dovrei dire ciao?),
we solved the problem. after a db moving
Thanks
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