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kjd View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote kjd Quote  Post ReplyReply Direct Link To This Post Topic: matches content filter rules - rejected.
    Posted: 26 May 2004 at 2:26pm

SpamFilter detected:  Found Keywords: [....]

Activities log saying  ......matches content filter rules - rejected.

but SpamFilter still forward to user's mailbox. Did I make wrong configuration? OR

the feature not supported on  version 2.0.1.302 ?

Thanks

KJD
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Joined: 25 January 2005
Location: United States
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Points: 4106 		Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 26 May 2004 at 10:17pm

If you can post the lines in the activity log relevant to this email we can try to see what is wrong. Several factors can cause this to happen, for example using the option to "tag" spam and deliver.

Roberto F.
LogSat Software
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Post Options Post Options   Thanks (0) Thanks(0)   Quote kjd Quote  Post ReplyReply Direct Link To This Post Posted: 27 May 2004 at 3:19am

Here  is a section of  activities log

05/26/04 17:01:17:202 -- (503) Connection from: 64.4.53.78  -  Originating country : United States
05/26/04 17:01:18:684 -- (503) Resolving 64.4.53.78 - bay19-f28.bay19.hotmail.com
05/26/04 17:01:18:684 -- (503) Mail from: kyuppadee@hotmail.com
05/26/04 17:01:39:084 -- (503) - MAPS search done...
05/26/04 17:01:39:084 -- (503) RCPT TO: prapat@satin.co.th accepted
05/26/04 17:01:40:686 -- (503) Found Keywords: [porn]
05/26/04 17:01:40:686 -- (503) EMail from kyuppadee@hotmail.com to prapat@satin.co.th matches content filter rules - rejected.
05/26/04 17:01:40:796 -- (503) EMail from kyuppadee@hotmail.com to prapat@satin.co.th was queued. Size: 5 KB
05/26/04 17:01:40:836 -- (560) Sending email from kyuppadee@hotmail.com to prapat@satin.co.th
05/26/04 17:01:40:966 -- Time to add Msg to Bayes corpus:30
05/26/04 17:01:41:227 -- (503) Disconnect
05/26/04 17:01:43:951 -- (560) EMail from kyuppadee@hotmail.com to prapat@satin.co.th  was forwarded to 192.168.120.9:25
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Points: 4106 		Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 27 May 2004 at 11:56pm

If you are positive that none of the "Tag Spam & deliver" options are checked, can you please check the "Settings - Customized Items" tab, and endure that you did not delete the 3-digit error numbers from any of the custom respones? If the 3-digit number is missing, SpamFilter has no choice but to accept the email since there is not an error code to send to the remote server.

If those are configured correctly, please email to support@logsat.com your SpamFilter.ini file, along with your local blacklist/whitelist/keyword files so we can try to understand what is happening.

Roberto F.
LogSat Software
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Post Options Post Options   Thanks (0) Thanks(0)   Quote kjd Quote  Post ReplyReply Direct Link To This Post Posted: 31 May 2004 at 11:48am

Yes,  Tag SPAM: & deliver are checked.

Thank you very much

KJD

 
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