Version v2.5.1.441 has problems |
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gzejer 
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Joined: 20 March 2005 Location: United States Status: Offline Points: 8 |
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 Topic: Version v2.5.1.441 has problemsPosted: 10 May 2005 at 10:22pm |
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I bought it for two of my clients. I installed it ver.995 and it was working great. After installing v2.5.1.441 I started having problems from rejected emails to crashing client servers. It took me several hours to figure out that it was your program crashing. I downgraded it to ver. 995 and everything is in a great shape again. Perhaps you guys should test it better before releasing it to your customers. Pretty dissapointing :( Edited by gzejer |
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Desperado
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Joined: 27 January 2005 Location: United States Status: Offline Points: 1143 |
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Posted: 10 May 2005 at 10:36pm |
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Interesting ... I NEVER had an issue at all with build 441 and really have not seen any of the V 2.5 builds actually "crash". I am running with around 150,000 messages / day and around 500 Domains. Cany you post some statistics? Regards, |
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The Desperado
Dan Seligmann. Work: http://www.mags.net Personal: http://www.desperado.com |
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LogSat
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Joined: 25 January 2005 Location: United States Status: Offline Points: 4105 |
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Posted: 11 May 2005 at 9:56pm |
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gzejer,
Version 2.5.1.441 has been tested extensively, and was available as a beta for several weeks without a single report of a problem. We never release official builds if we have prior knowledge that there is even a single issue. Please scan through our forums and you'll notice how on occasion we have delayed releasing official version to take care of individual issues first. As this is the first we hear about the problem, if you can post additional information that can help use find the problem we'll try to find out the cause. |
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Alan
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Joined: 06 May 2005 Location: United States Status: Offline Points: 43 |
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Posted: 13 May 2005 at 1:07pm |
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It's too bad you did not give LogSat a chance to help you troubleshoot
your problem before you publicly badmouth them. Like many other
longtime registered users, I have not had any major problems with any
of the 2.5.x releases. And when there are any odd issues, LogSat
is VERY good about working with their registered users to get to the
root of the problem and either provide a solution for the user if it is
a configuation problem on their part, or create a new build if it
appears to be a bug.
Roberto is very responsive, if you would give them a chance to help you. If you have actually bought the product as you say, you should take advantage of that. And if you find that you may have spoken too harshly, I am sure a retraction here would be appreciated too, as Roberto does work very hard to keep the product working well. |
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kspare
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Joined: 26 January 2005 Location: Canada Status: Offline Points: 334 |
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Posted: 13 May 2005 at 2:03pm |
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i'm willing to bet he does not have his mdac updated. that shoudl be somewhere in big flashing letters that mdac MUST be updated to the latest version.
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Alan
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Joined: 06 May 2005 Location: United States Status: Offline Points: 43 |
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Posted: 13 May 2005 at 2:23pm |
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kspare, you might be right. I notice in another post that he is
running it on an NT4 box, which does require a little more work to get
working properly.
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gzejer
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Joined: 20 March 2005 Location: United States Status: Offline Points: 8 |
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Posted: 15 May 2005 at 3:30pm |
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Sorry Guys, I am not trying to offend anyone. I am running the software on a Windows 2003 SBS and 2000 SBS. I am not sure where you Alan found NT4 but regardless. I had the previous versions of Spam ISP installed and working great. Never had any issues untill upgrading them to the last (441). By the way my MDAC is updated to the last version. My Spam ISP started crashing after trying to refresh the quarntine. Also I started getting error messages in the Activity log. Now, I am not an expert but I downgraded the software to the previous version and it started working fine. Finally, when my POP3 remote users try to send email, SPAM ISP rejects them saying the my users do not exist. As I said before downgrading the software did the trick. Edited by gzejer |
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