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Build 700 contines the crashing...

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
URL: https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6174
Printed Date: 23 November 2025 at 2:14pm


Topic: Build 700 contines the crashing...
Posted By: RBarrow
Subject: Build 700 contines the crashing...
Date Posted: 02 August 2007 at 1:13am

We have been having problems with 697 crashing and just updated to 700 to see if the issues were resolved.

Not sure if this crash was the same as in 697 but tried to forward an email out of the quarantine and the service shut down...

Logfile...<snippet>

08/02/07 00:35:18:523 -- (1328) Connection from: 76.74.53.42  -  Originating country : United States
08/02/07 00:35:21:054 -- (1328) Resolving 76.74.53.42 - campanilerefreshment.com
08/02/07 00:35:21:523 -- Exception occurred during MarkQuarantineItemsForDelivery: Row cannot be located for updating. Some values may have been changed since it was last read
08/02/07 00:35:50:117 -- SpamFilter ISP v3.5.4.700 Listening on 1

You can see I restarted the service at the end...

We have been having issues with 697 going down a lot...hmmm


Replies:
Posted By: LogSat
Date Posted: 02 August 2007 at 8:04pm
RBarrow,

Can you please confirm if you used SpamFilter's GUI (the quarantine tab) to release the email? If so, this looks like a GUI issue, not one with the mail engine, and should be simple to isolate. Could you let us know if you can reproduce it consistently?


-------------
Roberto Franceschetti

http://www.logsat.com" rel="nofollow - LogSat Software

http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP

Posted By: RBarrow
Date Posted: 02 August 2007 at 11:45pm

Yes...it was from the quarantine tab...but I have not been able to reproduce consistently....

I am looking for a pattern...maybe the contents of the message?  Will keep looking...

 


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