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Evaluation Expired

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
URL: https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6165
Printed Date: 16 July 2025 at 10:58am


Topic: Evaluation Expired
Posted By: TechSquared
Subject: Evaluation Expired
Date Posted: 26 July 2007 at 7:34pm

Hello All,

I'm considering purchasing the Enterprise edition, we currently filter for almost 100 domains.  I downloaded the Enterprise evaluation, and installed on a completely new machine, not the one currently running the regular version.

I setup the mssql database, setup the user per the docs, started the service, which registered and started the evaluation.  I then went straight to the quarantine page and click on the browse to select the UDL file I had configured.  When I selected the file the service stopped and said the evaluation had expired.  I cannot start the service to go any further an finish configuring so I can evaluate the service.

Please advise,

TechSquared


Replies:
Posted By: LogSat
Date Posted: 26 July 2007 at 8:38pm
TechSquared,

If you can please email to let us know the internet IP of the server running SpamFilter, we'll reset the trial account for you.


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Roberto Franceschetti

http://www.logsat.com" rel="nofollow - LogSat Software

http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP

Posted By: TechSquared
Date Posted: 27 July 2007 at 11:02am

Thanks, I was installing all the server software and such within a NAT environment.  I will be installing the server today into the public environment with a static IP and will write support with that email address.

Thanks,

Sean

Posted By: LogSat
Date Posted: 27 July 2007 at 1:34pm
That should not have mattered, as the trial requests are granted based on the public internet IP of your network. SpamFilter needs to contact our webservers to retrieve a trial activation code, and the public IP is thus usually your firewall's IP. I just emailed you with instructions on how to proceed.

-------------
Roberto Franceschetti

http://www.logsat.com" rel="nofollow - LogSat Software

http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP


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