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Rejection Details Missing in Quarantine Database

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
URL: https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=3766
Printed Date: 29 November 2025 at 12:20pm


Topic: Rejection Details Missing in Quarantine Database
Posted By: Guests
Subject: Rejection Details Missing in Quarantine Database
Date Posted: 12 June 2004 at 5:33am

Hi Guys,

Yesterday (early AM) I upgraded our spamfilter server to the new .358 version, and just now, when going through and cleaning out the obvious junk, I noticed that there were around 50 e-mails that were quarantined but there was nothing listed in the "RejectDetails" field of the database...the field was empty for each of these e-mails, and the "RejectDesc" filed only stated "Statistical filter match". After looking at the e-mails, it was clear that they were indeed spam, but no reason was listed for their being quarantined in the description field.

Anyone else seeing this? Is this something to do with the new " Some recipients do not exist, sending NDR bounce to sender entries I am now seeing in the activity log, since I am not seeing those listed anywhere in the quarantine? When I cross-referenced the e-mail with the log, it just shows normal activity...e-mails being quarantined due to Baysian filter match, or a MAPS hit, etc. It doesn't seem to match any entry with the new Some recipients do not exist, sending NDR bounce to sender" entries in the log.

 Thanks,

Chuck

 

 


Replies:
Posted By: LogSat
Date Posted: 14 June 2004 at 12:03am

Chuck,

That is rather odd, under normal circumstances the RejectDetails fiels should always contain some data. Could you please try executing the following query on your SpamFilter database and copy and paste the results in this thread or by email at mailto:support@logsat.com" CLASS="ASPForums" TITLE="WARNING: URL created by poster. - support@logsat.com ?

SELECT  *  FROM tblQuarantine
WHERE     (RejectDetails IS NULL)

Roberto F.
LogSat Software

Posted By: Guests
Date Posted: 14 June 2004 at 1:32am

Hi Roberto,

 

Actually, I have never ran a query before...never had a reason to. Can you explain how this done? I use Access 2002 for all editing jobs with the database, and I see that they have query tools available...just I don't exactly know how to use them yet...LOL, or is there another way to perform the query?

Thanks,

Chuck

 

Posted By: Guests
Date Posted: 14 June 2004 at 1:43am

Roberto,

I think I figured out the query, I had sent it to you via e-mail. Please let me know if it was what you needed.

Chuck

 

 

Posted By: Guests
Date Posted: 15 June 2004 at 1:04am

Roberto,

Is there another e-mail address I can send the database query to? My e-mail is still waiting in my outgoing queue folder waiting to be delivered. For some reason, I am not able to send e-mail to the mailto:support@logsat.com" CLASS="ASPForums" TITLE="WARNING: URL created by poster. - support@logsat.com address.

Thanks,

Chuck


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