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Quarantine not deleting mail...

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
URL: https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=2608
Printed Date: 16 September 2025 at 1:13am


Topic: Quarantine not deleting mail...
Posted By: Guests
Subject: Quarantine not deleting mail...
Date Posted: 18 December 2003 at 9:50am

I recently changed the amount of time the quarantaine folder holds mail from 3 days to 1 day but I am still seeing mail in there from 3 days ago. I changed the delete interval to 0 at the same time so that it should delete them right away. How long does it take before it is removed? Is there a way to force it to delete these mails without going through and selecting each one seperatly? I am running version 1.2.0.206 of SpamFilter.

Thanks


Replies:
Posted By: Guests
Date Posted: 18 December 2003 at 1:10pm

Neal -

Setting the delete interval to 0 disables the delete process... try setting it to 5 and restart the program - it should delete them immediately upon restarting.

-Ric

Posted By: Guests
Date Posted: 18 December 2003 at 1:52pm
I have tried that several time and they are still showing in the database. Any other ideas?

Posted By: LogSat
Date Posted: 18 December 2003 at 10:55pm

Neal,

Can you let us know what database platform (MS SQL, MySQL, Access, Oracle) you are using?

The table tblQuarantine in the database contains a field called Expire. If any record in that table has a value of 1 or -1 (depending on the DB platform), then that record is marked for deletion and SpamFilter will remove it (and the related record in the tblMsgs table) on the next delete interval. (One way to delete quarantined emails in bulk is to set that field to 1 or -1 directly in the database).

If you check that table, and you indeed see older entries that have an Expire value <> 0 that have not been deleted yet, can you check the ServerID value for that record? It must be either 0 or must match the value in your SpamFilter.ini file for the variable tblServersServerID.

Please let us know what you discover.

Roberto F.
LogSat Software


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