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Quarantined messages repeat 8-12 times??

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
URL: https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=2475
Printed Date: 23 November 2025 at 2:24pm


Topic: Quarantined messages repeat 8-12 times??
Posted By: Guests
Subject: Quarantined messages repeat 8-12 times??
Date Posted: 24 November 2003 at 7:43pm

It seems when we have a message that gets quarantined for Reverse DNS for example, the sending server still attempts to redeliver the message 8-12 times.  This results in the same message being quarantined 8-12 times, plus the additional load on the server, plus the false statistic #s since that message would have only been received once if it didn't go thru SpamFilter ISP.   What causes this problem?  Is Spamfilter ISP giving the sender server a bad response and not making it think the message was delivered?

 

 


Replies:
Posted By: Guests
Date Posted: 24 November 2003 at 7:58pm

Check in Spamfilter/Settings/Customized Items the field "Response if there is no reverse DNS" it must start with the number 5 that means a permanent error. If it starts with a number 4 means a temporary error and the sending smtp server will try to deliver it again later.

All my responses start with 550........

Abel.

Posted By: Guests
Date Posted: 26 November 2003 at 2:48pm

Ahh thanks, yea I put a FORWARD TO YOUR IS DEPARTMENT in front!!  I will remove that and put it at the end.

 


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