We are having a problem with a new email address that we've setup. Error reported in log is as seen below:

12/18/07 16:15:55:787 -- (2276) - EmailTO is not in AuthorizedTOEmail list...
12/18/07 16:15:55:787 -- (2276) 65.54.246.84 - Mail from: abc@hotmail.co.uk To: zyx@rcpt-domain.co.uk will be disconnected

I have confirmed that:
- the email address is listed in tblwl_authorizedtoemails table
- SpamFilter has a connection to the database
- \domains\ ALL DOMAINS\WL_AuthorizedTOEmails.txt has the email address listed
- the email address is listed in the GUI under White Lists - 'Authorized TO Emails'

FYI, the recipient domain is not using default settings, and as such I have checked \domains\rcpt-domain.co.uk\WL_AuthorizedTOEmails.txt - but the email address is not listed here - so I am assuming this is where the problem is?

I have tried manually adding the new address into \domains\rcpt-domain.co.uk\WL_AuthorizedTOEmails.txt but the email is still not accepted - guessing this info is saved in memory and only read from TXT files if database is not available on a 'refresh'?

I have upgraded to v3.5.4.718 to see if this cures the problem, however it did not.

I would greatly appreciate a prompt response with this - as we may potentially have this problem with all recently added addresses with per domain configs enabled, and need to get this particular address working.

Thanks.

Yes, I am running in Enterprise mode.

The email address was listed when ALL DOMAINS was selected. If I look at the list while the domain in question is select, the address is displayed now - but is this because I've added the address to \domains\rcpt-domain.co.uk\WL_AuthorizedTOEmails.txt manually?

Urm.... does this mean when a new email address is added to tblwl_authorizedtoemails, if the domain to which the address is being added has a per domain config, the corresponding domainid needs to match???

Yes I am aware of the database overwriting. Just wasnt aware the domainid would need to match if the domain had its own config. Thanks for your input D, I've modified my code so that if usedefaults is not 1 then lookup the domainid and set that in the records for the email address.