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Antivirus plugin - no longer receiving updates

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    Posted: 22 April 2023 at 6:13pm
We've just found out that our antivirus partner Cyren has terminated operations. Unfortunately due to this we will not be able to provide anymore antivirus updates to all our customers who have purchased an antivirus subscription.

Please allow us a few days while we calculate the refunds for the unusable portion of your subscriptions so we may issue them to everyone.

We are very sorry for this unexpected turn of events. We'll be looking for a new antivirus vendor we can partner with, but this will take some time.

Roberto Franceschetti

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Post Options Post Options   Thanks (0) Thanks(0)   Quote yapadu Quote  Post ReplyReply Direct Link To This Post Posted: 18 June 2023 at 5:35am
Looks like they went bankrupt back in Feb 2023.

Then they continued operation for a little while and eventually everyone was let go.

Someone called Data443 bought up the pieces in May 2023.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Shade Quote  Post ReplyReply Direct Link To This Post Posted: 24 July 2023 at 6:40pm
Dear Roberto,

Any news to a new antivirus ?

Thank you, Raphael.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 25 July 2023 at 6:42am
Hi Raphael,

Thanks for checking in on the antivirus issue. We're currently exploring some options to replace Cyren, including re-establishing a partnership with DATA443, but this process is taking some time.

Once we have a clear path forward, we'll let everyone know. As always, your understanding during this transitional period is much appreciated.

Roberto
Roberto Franceschetti

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Shade Quote  Post ReplyReply Direct Link To This Post Posted: 19 September 2023 at 2:27am
Hi Roberto,

Any news on this ? Thank you.

Raphael.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 19 September 2023 at 6:16pm
Hi Raphael,

I'm sorry, we still do not have a resolution for this. We're continuing to evaluate potential avenues, including those related to DATA443. We hope for a positive resolution, but the road ahead is proving to be challenging. We'll keep everyone informed as things evolve.

Roberto

Roberto Franceschetti

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