Spam Filter ISP Forums : White listed email block https://www.logsat.com/spamfilter/forums/ Thu, 05 Mar 2026 08:38:30 +0000 Tue, 19 Jul 2011 08:48:52 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 11.04 360 https://www.logsat.com/spamfilter/forums/RSS_post_feed.asp?TID=6971 <![CDATA[Spam Filter ISP Forums]]> https://www.logsat.com/spamfilter/forums/forum_images/web_wiz_forums.png https://www.logsat.com/spamfilter/forums/ <![CDATA[White listed email block : Perfect thank you ]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6971&PID=14189&title=white-listed-email-block#14189 Author: vbourbeau
Subject: 6971
Posted: 19 July 2011 at 8:48am

Perfect thank you]]> Tue, 19 Jul 2011 08:48:52 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6971&PID=14189&title=white-listed-email-block#14189 <![CDATA[White listed email block : vbourbeau,We received your file....]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6971&PID=14188&title=white-listed-email-block#14188 Author: LogSat
Subject: 6971
Posted: 19 July 2011 at 8:41am

vbourbeau,

We received your file. As I had already mentioned in my reply, the entry in your "AllowedEmailsFrom.txt" file for that domain did indeed have a trailing space after it, and thus it failed to match. FYI there are 8 other entries in your file that contain a trailing space, so those other 8 domains will not trigger the whitelist match.

I'll email you back the file without those spaces so you can compare it to your version.
]]> Tue, 19 Jul 2011 08:41:01 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6971&PID=14188&title=white-listed-email-block#14188 <![CDATA[White listed email block : vbourbeau,Are you certain that...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6971&PID=14185&title=white-listed-email-block#14185 Author: LogSat
Subject: 6971
Posted: 15 July 2011 at 10:33pm

vbourbeau,

Are you certain that there are no misspellings or trailing/leading spaces in your whitelist entry "*@clientdomain.com", and that the domain matches exactly the domain for the sender? As you thought, the whitelist takes precedence of the blacklist, so that email should have been delivered.

Please let us know if this helps. If not, could you please zip and email us at support at logsat dot com us the following so we can take a look:

  • SpamFilter's activity logfile for the 11th
  • Your SpamFilter.ini file
  • The \SpamFilter\Domains directory structure (if the file containing your "Exluded From Emails" whitelists are outside that directory tree, please include that as well.

If the zipped file is over 8MB in size, please upload it to our ftp server, for which I'll PM the login details.

]]> Fri, 15 Jul 2011 22:33:20 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6971&PID=14185&title=white-listed-email-block#14185 <![CDATA[White listed email block : So why If I white list this...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6971&PID=14184&title=white-listed-email-block#14184 Author: vbourbeau
Subject: 6971
Posted: 15 July 2011 at 7:53am

So why If I white list this email he was quarantined?]]> Fri, 15 Jul 2011 07:53:29 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6971&PID=14184&title=white-listed-email-block#14184 <![CDATA[White listed email block : The whitelist always overrules...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6971&PID=14183&title=white-listed-email-block#14183 Author: yapadu
Subject: 6971
Posted: 14 July 2011 at 9:15pm

The whitelist always overrules the blacklists.]]> Thu, 14 Jul 2011 21:15:38 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6971&PID=14183&title=white-listed-email-block#14183 <![CDATA[White listed email block : HiI put in the white list...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6971&PID=14182&title=white-listed-email-block#14182 Author: vbourbeau
Subject: 6971
Posted: 14 July 2011 at 9:03am

Hi
 
I put in the white list "Exluded From Emails" this line = *@clientdomain.com
 
But it was bloked =
 
/11/11 13:33:13:444 -- (3632) Mail from: eee@clientdomain.com
83324: 07/11/11 13:33:14:210 -- (3632) EMail from eee@clientdomain.com
 to rrr@mydomain.com matches content filter rules - rejected.
83328: 07/11/11 13:33:14:381 -- (1432) EMail from eee@clientdomain.com
 to rrr@mydomain.com was received and quarantined. Size: 393 KB, 402432 bytes
Is he was reject by a rule I put in the black lists filter? Is the black list filter take over the white list filter? If so how can I bypass this?
]]> Thu, 14 Jul 2011 09:03:48 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6971&PID=14182&title=white-listed-email-block#14182