Spam Filter ISP Forums : not recognizing approved TO emails https://www.logsat.com/spamfilter/forums/ Sat, 15 Aug 2026 14:36:21 +0000 Fri, 01 Oct 2010 07:03:38 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 11.04 360 https://www.logsat.com/spamfilter/forums/RSS_post_feed.asp?TID=6877 <![CDATA[Spam Filter ISP Forums]]> https://www.logsat.com/spamfilter/forums/forum_images/web_wiz_forums.png https://www.logsat.com/spamfilter/forums/ <![CDATA[not recognizing approved TO emails : ..ah - they had a trailing space...... That...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6877&PID=13812&title=not-recognizing-approved-to-emails#13812 Author: ebtsup
Subject: 6877
Posted: 01 October 2010 at 7:03am

..ah - they had a trailing space......
That was it..... Thanks
]]> Fri, 01 Oct 2010 07:03:38 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6877&PID=13812&title=not-recognizing-approved-to-emails#13812 <![CDATA[not recognizing approved TO emails : ebtsup,If SpamFilter logs the...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6877&PID=13811&title=not-recognizing-approved-to-emails#13811 Author: LogSat
Subject: 6877
Posted: 30 September 2010 at 10:03pm

ebtsup,

If SpamFilter logs the error "EmailTO is not in AuthorizedTOEmail list" unfortunately it means that the recipient email address is indeed missing from that list. Can you please double-check to ensure the address is spelled correctly, and that there are no leading/trailing spaces on the line containing that address? If you are using SpamFilter Enterprise, and you have configured the domain "xxxxXXXX.com" to have customized settings, are you certain that you added the address abdul@xxxxXXXX.com in the AuthorizedTO whitelist for that "xxxxXXXX.com" domain, and not in the "ALL DOMAINS" one?

If you'd like to zip us (support at logsat dot com) your \SpamFilter\Domains directory structure, along with the section of SpamFilter's activity logfile from 12:00 to 12:05 on the 30th, we'd be happy to take a look. If the file containing the list of AuthorizedTO users is located outside the above directory tree, please include that as well.
]]> Thu, 30 Sep 2010 22:03:03 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6877&PID=13811&title=not-recognizing-approved-to-emails#13811 <![CDATA[not recognizing approved TO emails : we added new domains.... and Authorized...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6877&PID=13810&title=not-recognizing-approved-to-emails#13810 Author: ebtsup
Subject: 6877
Posted: 30 September 2010 at 1:05pm

we added new domains.... and Authorized To emails..

But I can look in the logs and the inbound emails are getting bounced back
hecking SFDC
09/30/10 12:01:37:765 -- (3380) Received RCPT TO: abdul@XXXXXXX.com
09/30/10 12:01:37:765 -- (3380) - EmailTO is not in AuthorizedTOEmail list...
 
but abdul@xxxxXXXX.com IS in the authorized email list.
 
Users are amassing at the front ....  so any info or suggestions would be greatly appreciated.
 
Oh, emails and domains were added 24 hours in advance
 
]]> Thu, 30 Sep 2010 13:05:12 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6877&PID=13810&title=not-recognizing-approved-to-emails#13810