Spam Filter ISP Forums : Quarantine buttons greyed out https://www.logsat.com/spamfilter/forums/ Wed, 10 Jun 2026 15:15:24 +0000 Mon, 30 May 2005 03:05:50 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 11.04 360 https://www.logsat.com/spamfilter/forums/RSS_post_feed.asp?TID=5140 <![CDATA[Spam Filter ISP Forums]]> https://www.logsat.com/spamfilter/forums/forum_images/web_wiz_forums.png https://www.logsat.com/spamfilter/forums/ <![CDATA[Quarantine buttons greyed out : That worked, thanks a lot. Thumbs...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5140&PID=5955&title=quarantine-buttons-greyed-out#5955 Author: Guests
Subject: 5140
Posted: 30 May 2005 at 3:05am

That worked, thanks a lot.

Thumbs up for logsat team, seeing a software developer cooperate with endusers this intensively is a rare thing nowadays. hats off.

]]> Mon, 30 May 2005 03:05:50 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5140&PID=5955&title=quarantine-buttons-greyed-out#5955 <![CDATA[Quarantine buttons greyed out : We were finally able to reproduce...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5140&PID=5949&title=quarantine-buttons-greyed-out#5949 Author: LogSat
Subject: 5140
Posted: 28 May 2005 at 11:48am

We were finally able to reproduce the problem thanks to Marco's files.

It is caused by the type of ODBC driver used for the connection.

For MS Access, we recommend using the "Microsoft Jet 4.0 OLE DB Provider" rather than the OLE DB Provider for ODBC".

Under the "Settings - Quarantine DB" tab, clicking on the "..." ellipsebutton for the Connection String, the DB connection is specified withthe second "Use Connection String" line. In the "Data Link Properties"dialog box that follows, the driver used to connect to theSpamFilter.mdb Access database was "Microsoft OLE DB Provider for ODBCDrivers". With the OLE DB for ODBC we were able to verify that thequarantine buttons did not work as expected.

The recommended way to connect to a database (Access or any other kind)is thru the use of .UDL files. Sample UDL files for the variousdatabase are in the SpamFilter\database folder.

For MS Access, we recommend using the "Microsoft Jet 4.0 OLD DB Provider" rather than the OLE DB Provider for ODBC".  This driver has limited functionality and is not recommended.

If JET provider is selected, the quarantine buttons work as they should.
]]> Sat, 28 May 2005 11:48:51 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5140&PID=5949&title=quarantine-buttons-greyed-out#5949 <![CDATA[Quarantine buttons greyed out : sorry about that, resending (with...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5140&PID=5939&title=quarantine-buttons-greyed-out#5939 Author: Guests
Subject: 5140
Posted: 27 May 2005 at 7:45am

sorry about that, resending (with ini)

 

 

]]> Fri, 27 May 2005 07:45:33 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5140&PID=5939&title=quarantine-buttons-greyed-out#5939 <![CDATA[Quarantine buttons greyed out : Marco, Our email is on the...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5140&PID=5938&title=quarantine-buttons-greyed-out#5938 Author: LogSat
Subject: 5140
Posted: 27 May 2005 at 7:39am

Marco,

Our email is on the home page - support@logsat.com

So far we've not been able to duplicate this, but only one user hasprovided us with the database (we also need the SpamFilter.ini file).
]]> Fri, 27 May 2005 07:39:43 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5140&PID=5938&title=quarantine-buttons-greyed-out#5938 <![CDATA[Quarantine buttons greyed out : Roberto, i have reinstalled spamfilter...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5140&PID=5937&title=quarantine-buttons-greyed-out#5937 Author: Guests
Subject: 5140
Posted: 27 May 2005 at 7:14am

Roberto,

i have reinstalled spamfilter on an old NT 4 box, started out fresh with the supplied spamfilter.mdb and to my surprise, after roughly 2 days of working fine, the grayed out button 'feature' reappears.

I'm using build 441, since im trying to build a 'case' for purchasing it. With this bug screwing up normal operation i cannot do so.

Since i can not forward the false negatives any more, i will have to check the 'tag and forward' checkbox again.

The DB has now roughly 60 entries (yeah, a small company, not some big ISP :) )

sending the db to postmaster since i dont have your mail addy.

 

 

 

 

 

 

 

]]> Fri, 27 May 2005 07:14:51 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5140&PID=5937&title=quarantine-buttons-greyed-out#5937 <![CDATA[Quarantine buttons greyed out : We were running on an Access Database...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5140&PID=5868&title=quarantine-buttons-greyed-out#5868 Author: Guests
Subject: 5140
Posted: 20 May 2005 at 10:15am

We were running on an Access Database also, and it seems that it woulddo weird things as the database become larger.  This was runningon a slower machine, as a test box, and after putting SpamFilter on abeefier machine with a MySQL database, things improvedconsiderably. 

I remember seeing the same scrunched together lines at one point, and Ibelieve the greyed out buttons after clicking refresh but this was withupwards of 60,000 to 80,000 things in the access database quarantine...

Dave
]]> Fri, 20 May 2005 10:15:56 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5140&PID=5868&title=quarantine-buttons-greyed-out#5868 <![CDATA[Quarantine buttons greyed out : No, we don&#039;t use the web...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5140&PID=5803&title=quarantine-buttons-greyed-out#5803 Author: Guests
Subject: 5140
Posted: 17 May 2005 at 3:47am

No, we don't use the web interface. The problem occours, i guess, after an upgrade with a large db (access db).

As i said before, we solved this issue downgrading SpamFilter without changing anything (mdb & .ini).

Cheers...


Originally posted by lead lead wrote:

Did anything come of this?

Do you guys (with the issue) run the web interface.

I found all sorts of wierd stuff happened when users where using theweb interface the same time I was using the GUI. It most certainly wasdown to the database causing problems, once I change to something thatdid proper row locking then these things cleared up. (MYSQL if youwanted to know). If you like the MS stuff and have under 25 users thenyou could use MSDE.

http://www.microsoft.com/sql/msde/default.asp


]]> Tue, 17 May 2005 03:47:25 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5140&PID=5803&title=quarantine-buttons-greyed-out#5803 <![CDATA[Quarantine buttons greyed out : Did anything come of this? Do...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5140&PID=5791&title=quarantine-buttons-greyed-out#5791 Author: lead
Subject: 5140
Posted: 16 May 2005 at 12:26pm

Did anything come of this?

Do you guys (with the issue) run the web interface.

I found all sorts of wierd stuff happened when users where using theweb interface the same time I was using the GUI. It most certainly wasdown to the database causing problems, once I change to something thatdid proper row locking then these things cleared up. (MYSQL if youwanted to know). If you like the MS stuff and have under 25 users thenyou could use MSDE.

http://www.microsoft.com/sql/msde/default.asp


]]> Mon, 16 May 2005 12:26:13 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5140&PID=5791&title=quarantine-buttons-greyed-out#5791 <![CDATA[Quarantine buttons greyed out : ..ha! but we don&#039;t do that...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5140&PID=5779&title=quarantine-buttons-greyed-out#5779 Author: LogSat
Subject: 5140
Posted: 14 May 2005 at 7:06pm

..ha! but we don't do that by default! You created that entry when you clicked on "create service" :-)

I've tried to create a Windows service without adding it to the services registry keys... but failed miserably.
]]> Sat, 14 May 2005 19:06:32 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5140&PID=5779&title=quarantine-buttons-greyed-out#5779 <![CDATA[Quarantine buttons greyed out : &lt;&lt;.. use the registry for...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5140&PID=5778&title=quarantine-buttons-greyed-out#5778 Author: _Eric
Subject: 5140
Posted: 14 May 2005 at 6:32pm

<<.. use the registry for anything else other than adding an entry for the add/remove programs in the control panel....>>

and the registering service in hklm\ccs\services\spamfilter ;-)

sorry guys , i am just in a funny mood !
]]> Sat, 14 May 2005 18:32:40 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=5140&PID=5778&title=quarantine-buttons-greyed-out#5778