For the benefit of other readers in the forum, the culprit in my scenario was that the server backup was locking the database file. Excluding the file from the backup and scheduling a flat file copy into another directory (that does get backed up) was my solution.

Thanks,

Bill

Updated to MDAC 2.8, but I am still experiencing the problem. I will zip up the mdb file and mail it to you.

Bill

I updated the server to MDAC 2.8. I will let you know if I continue to experience the problem.

Thanks!

Bill

Bill,

Could you please try to update your MDAC components to the latest version 2.8? If you already have 2.8, please try to reinstall it as sometimes other applications will downgrade some of the MDAC DLL files when installed.

If that does not work, is it possible for you to zip up the SpamFilter.mdb database and either email it to support@logsat.com or place it on an ftp site where we can retrieve it? With it we'd like to try to duplicate your error, as we are not able to see anything wrong yet.

Roberto F.
LogSat Software

In the Settings - Quarantine DB tab, what is the value of the "interval in minutes for when expired emails are deleted", and for the "number of days to store quarantined rejected emails"?

Interval in minutes for when expired emails are deleted = 60
Number of days to store quarantied rejected mails = 30

How many emails/day to you generally receive?

Usually not more than about 1500 per day

What is the size of your SpamFilter.mdb database file?

31 MB

Can you please post a few of the log entries that show the error, including (a dozen of) the lines that preceed and follow them?

12/15/03 00:08:20:482 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:08:25:482 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:08:35:482 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:08:40:482 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:08:45:482 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:08:50:482 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:08:55:482 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:09:00:482 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:09:05:482 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:09:10:481 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:09:15:481 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:09:20:481 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:09:25:481 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:09:30:481 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:09:40:481 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:09:45:481 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:09:50:481 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:09:55:481 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:09:57:059 -- (1604) Connection from: 198.59.115.12  -  Originating country : United States
12/15/03 00:09:57:168 -- (1604) Resolving 198.59.115.12 - taka.swcp.com
12/15/03 00:09:57:168 -- (1604) Mail from: 9rerjdc@yahoo.com
12/15/03 00:10:00:481 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:10:05:340 -- (1604) - MAPS search done... .
12/15/03 00:10:05:340 -- (1604) RCPT TO: cheri.green@french-mortuary.com accepted
12/15/03 00:10:05:402 -- (1604) EMail from 9rerjdc@yahoo.com to cheri.green@french-mortuary.com was queued. Size: 1 KB
12/15/03 00:10:05:402 -- (1604) Disconnect
12/15/03 00:10:05:418 -- (2416) Sending email from 9rerjdc@yahoo.com to cheri.green@french-mortuary.com
12/15/03 00:10:05:480 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:10:05:762 -- (2416) EMail from 9rerjdc@yahoo.com to cheri.green@french-mortuary.com  was forwarded to 192.168.15.8:25
12/15/03 00:10:10:480 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:10:15:480 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:10:20:480 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:10:25:480 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:10:30:480 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:10:35:480 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:10:45:480 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:10:50:480 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:10:55:479 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:11:00:479 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:11:05:479 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:11:10:479 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:11:15:479 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:11:20:479 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:11:25:479 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:11:30:479 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:11:35:479 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:11:40:479 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:11:50:478 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:11:55:478 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:12:00:478 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:12:05:478 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:12:10:478 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:12:15:478 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:12:20:478 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:12:25:478 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:12:30:478 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:12:35:478 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:12:40:477 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:12:45:477 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:12:55:477 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:13:00:477 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:13:05:477 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:13:10:477 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:13:15:477 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:13:20:477 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:13:25:477 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:13:30:476 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:13:35:476 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:13:40:476 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:13:45:476 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:13:50:492 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:14:00:476 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:14:05:476 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:14:10:476 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:14:15:476 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:14:20:476 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:14:25:475 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:14:30:475 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:14:35:475 -- Exception occurred during ProcessQuarantineQueue: Unspecified error
12/15/03 00:14:4]]> Tue, 16 Dec 2003 18:10:00 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=2560&PID=2596&title=exceptions-in-log-v120206#2596 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=2560&PID=2593&title=exceptions-in-log-v120206#2593 Author: Guests
Subject: 2560
Posted: 14 December 2003 at 11:39pm

mdac 2.8 fixed that problem for me. :-)]]> Sun, 14 Dec 2003 23:39:00 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=2560&PID=2593&title=exceptions-in-log-v120206#2593 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=2560&PID=2571&title=exceptions-in-log-v120206#2571 Author: LogSat
Subject: 2560
Posted: 13 December 2003 at 8:32am

Bill,

Can you please let us know the following:

In the Settings - Quarantine DB tab, what is the value of the "interval in minutes for when expired emails are deleted", and for the "number of days to store quarantined rejected emails"?

How many emails/day to you generally receive?

What is the size of your SpamFilter.mdb database file?

Can you please post a few of the log entries that show the error, including (a dozen of) the lines that preceed and follow them?

Roberto F.
LogSat Software