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Filtering Priority Question

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
URL: https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6281
Printed Date: 13 December 2025 at 11:06am


Topic: Filtering Priority Question
Posted By: ebzed
Subject: Filtering Priority Question
Date Posted: 31 October 2007 at 4:16pm
Hello,
I have a sender's email on the white list (the domain is whitelisted),
In the logs i see that SpamFilter recognize this and writing it bypass all rules...
but then right after this, it also write that it found keywords... and that
the mail is rejected...
 
Does regex take over whitelist?
Is there a way to set the priority of each test?
 
Thanks,
Eran.
 


Replies:
Posted By: LogSat
Date Posted: 31 October 2007 at 5:39pm
Eran,

The whitelists should have precedence over any other filter (except for the antivirus - this always takes precedence). If an email is whitelisted for some reason, it should be delivered regardless of the keywords.

If you can please email us at support at logsat dot com the section of the logfile showing the email in question we'll take a look.


-------------
Roberto Franceschetti

http://www.logsat.com" rel="nofollow - LogSat Software

http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP

Posted By: LogSat
Date Posted: 01 November 2007 at 10:43pm
Eran,

We found that in build 3.5.4.704 (and in that build only), there is a bug in that, if the option to “tag and deliver” spam is selected, as it appears to be in your case, the keyword blacklists are incorrectly checked even though the email was supposed to be whitelisted.

This problem is not present in the previous 3.5.4.678 version you’re running on your other server, and is also not present in the latest official release 3.5.4.718 and higher.



-------------
Roberto Franceschetti

http://www.logsat.com" rel="nofollow - LogSat Software

http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP


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