Spam Filter ISP Forums : Error occurred during RECEIVEMESSAGE when

Error occurred during RECEIVEMESSAGE when : ok, i will do that, as what i...

Fri, 25 Feb 2005 03:19:26 +0000

Author: Eric
Subject: 5030
Posted: 25 February 2005 at 3:19am

ok, i will do that, as what i stated is not correct,

if the email passes all checks, and the transfer of data/body starts, spamfilter ends in the posted error,

also if a valid email is pasted in the queue directory,
and the flush queue is pressed, it also happens.

so far only my testbed and 2 dual dell 2650 server have this.

i brought the new version online on a new hpdl545 dual opteron, and that runs fine.

we are currently testing of the high pci latency of dell 2650 servers brings the issue, as a timer problem.
so far it looks like that !

no other type of dell servers we have ( a lot) have the issue.

Error occurred during RECEIVEMESSAGE when : Eric, I'm not sure I follow....

Thu, 24 Feb 2005 15:48:09 +0000

Author: LogSat
Subject: 5030
Posted: 24 February 2005 at 3:48pm

Eric,

I'm not sure I follow. The error you posted:

Exception occurred during RECEIVEMESSAGE: ( 1 2 3 4 5 67 8 9 11 12 13 15 16 17 18 19 111) Access violation at address 0055FDEAin module 'SpamFilter.exe'. Read of address 00000000

is occurring when SpamFilter is receiving anemail, not when it's forwarding it to the destination SMTP server.Without knowing exactly which build the error applied to, we can'tpinpoint at what phase this occurred, but it appears to be caused whileSpamFilter checks either the whitelist or blacklist keyword file for amatch against the content of the email it's receiving.

Please note that SpamFilter is multi-threaded, so while the erroroccurred because of a problem receiving an email, there may well havebeen an email which was being delivered to your destination SMTP serverat that moment.

If you'd like for us to try remoting into your test server to see if wecan spot what's going on, please contact us via email or privatemessage on the board so we can go in the specifics.

Error occurred during RECEIVEMESSAGE when : the error occurs on every single...

Thu, 24 Feb 2005 03:58:32 +0000

Author: Eric
Subject: 5030
Posted: 24 February 2005 at 3:58am

the error occurs on every single email which should be transferred to the destination server.

the error doe not occur on an block, quarantaine action or spf / baysian hit.(block action)

as soon as the email is considered valid, and the transfer of data sequence starts(after rcpt to:), the error occurs.

occurs on version : 2.1.2.402 and 2.1.2.406, where version 1.2.0.212 was running fine for a year with a througput of 100.000+ emails a day.

i now have an testserver, it is a dual pentium pro with 512mb ram and 2 scsi drives on an aic-87xx controller, where i can debug, its happening on this testserver also.(default intel oem mainboard) the server is completely new installed, with a default setup of spamfilter 2.1.2.406, and w2k sp4.

the access violation looks like a null pointer from logsat exe,
on this testserver version 1.2.0.212 also runs fine, without any problem.

Error occurred during RECEIVEMESSAGE when : Eric, Are you receiving the...

Wed, 23 Feb 2005 22:36:15 +0000

Author: LogSat
Subject: 5030
Posted: 23 February 2005 at 10:36pm

Eric,

Are you receiving the Access Violation on every single email, orsporadically. Without knowing which exactly which build you're using wecan 't pinpont the memory location address in the error - they'redifferent in each build. At first sight it would seem that the problemoccurs while checking either the whitelist or the blacklist keywordfiles. Can you try disablin that filter to see if it helps?

Error occurred during RECEIVEMESSAGE when : sorry, and updated the psapi of...

Wed, 23 Feb 2005 17:49:14 +0000

Author: Eric
Subject: 5030
Posted: 23 February 2005 at 5:49pm

sorry, and updated the psapi of course ...

Error occurred during RECEIVEMESSAGE when : version (latest registered) 402...

Wed, 23 Feb 2005 17:47:06 +0000

Author: Eric
Subject: 5030
Posted: 23 February 2005 at 5:47pm

version (latest registered) 402 and 406.
the servers were running more then a year rock solid with 1.2.0.212, and yesterday i upgraded the following way :

update geoip.dat, spamfilter.exe spamfiltersvc.exe and showgui.
start the spamfilter.exe, unregister service / register service. save settings.

this gave the error.
i cleaned up everything, reinstalling spamfilter default, and falling back on my mx2&3.

still i doesn`t want to do the transfer of valid email, al other things, like spf etc function like it should.

however legitimate email which is valid is not transferred to the destination server.

part of log :

02/23/05 18:12:11:968 -- (1420) Resolving 212.115.192.151 - mail1.zeelandnet.nl
02/23/05 18:12:12:046 -- (1420) - SPF analysis for zeelandnet.nl done: - none
02/23/05 18:12:12:046 -- (1420) Mail from: sjbrouwer@zeelandnet.nl
02/23/05 18:12:18:468 -- (1420) - MAPS search done...
02/23/05 18:12:18:468 -- (1420) RCPT TO: rudy.dingemanse@grontmij.nl accepted
02/23/05 18:12:18:781 -- (680) Connection from: 207.244.37.243 - Originating country : United States
02/23/05 18:12:19:421 -- (1420) Exception occurred during RECEIVEMESSAGE: ( 1 2 3 4 5 6 7 8 9 11 12 13 15 16 17 18 19 111) Access violation at address 0055FDEA in module 'SpamFilter.exe'. Read of address 00000000
02/23/05 18:12:19:453 -- (1420) Disconnect

it`s not my ini or a bad copy of the executebles,
i used the default ini, after a default setup, and on several other servers there is no problem.(at-all rocksolid)
as soon as i can tell more i found out so far, i will post it.

Error occurred during RECEIVEMESSAGE when : There are two isseus going on...

Wed, 23 Feb 2005 17:23:22 +0000

Author: LogSat
Subject: 5030
Posted: 23 February 2005 at 5:23pm

There are two isseus going on in this thread. One does not appear to beSpamFilter-related (Operation must use an updateable query), the other(Access Violations) instead does.

For the 1st, "Operation must use an updateable query" is an errorgenerated by the Microsoft's Jet MDAC components. Jeff is receiving itfrom ASP pages as well (which completely SpamFilter as having aproblem). Most likely this is caused by a problem within the Accessdatabase. Please note that even though we include MS Access support,this is really not a good/stable platform to be using, and we do ontrecommend using it on sites that process a lot of email traffic. Thebest suggestion is to try with a new, empty database and see if theproblem goes away. Record locking may be an issue, and if so restartingSpamFilter/web server may also help.
When the error "Error occurred during RECEIVEMESSAGE when accessing thequarantine database" occurrs, SpamFilter is in the process of addingthe email to the database, so it knows that at that point the email isspam. Even with this error, SpamFilter should be able to exit cleanlyand provide the sender's server the usual 55x error code that informsthem the mail is spam.

The second issue, the Access Violation errors, are a different story. Eric, can you please let us know what version of SpamFilter is causing them?

Error occurred during RECEIVEMESSAGE when : Hmmm ... We have ONLY Dell Servers...

Wed, 23 Feb 2005 17:18:52 +0000

Author: Desperado
Subject: 5030
Posted: 23 February 2005 at 5:18pm

Hmmm ... We have ONLY Dell Servers and run on a Quad PIII and a QUAD Xeon w/o any issues. I also have a test bed which is a single PIV.

Dan S.

Error occurred during RECEIVEMESSAGE when : i didn`t get paid to post this...

Wed, 23 Feb 2005 16:49:27 +0000

Author: Eric
Subject: 5030
Posted: 23 February 2005 at 4:49pm

i didn`t get paid to post this however, on all amd based systems, either single or dual (hp dl5xx) spamfilter runs rocksolid ...

maybe spamfilter.exe was compiled with some new or even was not compiled so, with the weird new intel hyper-dual-puke features ?

the problems on all the dells are so vague that even i don`t know why this happens ....

[i finally registered, yes i`am the old-forum eric ;)]

Error occurred during RECEIVEMESSAGE when : i used the default access database...

Wed, 23 Feb 2005 16:25:16 +0000

Author: Guests
Subject: 5030
Posted: 23 February 2005 at 4:25pm

i used the default access database to start with, with version 402, later 406.

spamfilter runs on w2k machines, dell 2650 default, w2k sp4 all hotfixes.

with the database not used at all, it still happens.

the debug window shows that is between "rcpto to:" en the "data dot"

with all features disabled, and even a default install it happens.

now one for the faint of heart : other servers, like a dell 1650 or a compaq, don`t have it ... now what ? i suspect an apic/hal problem

my servers handle up to 250.000 emails a day flawlessly with the old 212 version.

latest news : i have one dell 2650 with 1 cpu instead of 2, and ... the problem does not happen/occur .. ;-( ????