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Error Every Hour in the Event Logs

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
URL: https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6738
Printed Date: 15 October 2024 at 2:29pm


Topic: Error Every Hour in the Event Logs
Posted By: bdaniels
Subject: Error Every Hour in the Event Logs
Date Posted: 19 August 2009 at 2:51pm
I am recieving the following error every hour in my SPAM logs.    This happens 22 minutes into the error. So it occurs at the exact same interval.
 
08/18/09 06:22:30:461 -- (7836) Exception occurred during TDeleteExpiredQuarantineThread.Execute: Connection failure -- DELETE DISTINCTROW tblMsgs.* FROM tblMsgs LEFT JOIN tblQuarantine ON tblMsgs.MsgID = tblQuarantine.MsgID WHERE (tblQuarantine.MsgID IS NULL);
 
I have recently had some complaints about a delay in messages being deliverd when released from the Quarantine.   What does this error mean?


Replies:
Posted By: LogSat
Date Posted: 19 August 2009 at 7:51pm
From the error, it appears there is a connection issue with the database, and there are likely others errors being logged as well. If you please zip and email us at support at logsat.com your SpamFilter's activity logfile for the day we'll take a look.
If the zip is over 8MB in file, I'll be sending you via PM the login info for our FTP site.


-------------
Roberto Franceschetti

http://www.logsat.com" rel="nofollow - LogSat Software

http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP


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