Antivirus plugin - no longer receiving updates |
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LogSat 
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Joined: 25 January 2005 Location: United States Status: Offline Points: 4103 |
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 Topic: Antivirus plugin - no longer receiving updatesPosted: 22 April 2023 at 6:13pm |
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We've just found out that our antivirus partner Cyren has terminated operations. Unfortunately due to this we will not be able to provide anymore antivirus updates to all our customers who have purchased an antivirus subscription. Please allow us a few days while we calculate the refunds for the unusable portion of your subscriptions so we may issue them to everyone. We are very sorry for this unexpected turn of events. We'll be looking for a new antivirus vendor we can partner with, but this will take some time. |
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yapadu
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Joined: 12 May 2005 Status: Offline Points: 297 |
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Posted: 18 June 2023 at 5:35am |
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Looks like they went bankrupt back in Feb 2023.
Then they continued operation for a little while and eventually everyone was let go. Someone called Data443 bought up the pieces in May 2023.
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I am a user of SF, not an employee. Use any advice offered at your own risk. |
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Shade
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Joined: 20 April 2006 Location: France Status: Offline Points: 44 |
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Posted: 24 July 2023 at 6:40pm |
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Dear Roberto, Any news to a new antivirus ? Thank you, Raphael.
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LogSat
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Posted: 25 July 2023 at 6:42am |
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Hi Raphael, Once we have a clear path forward, we'll let everyone know. As always, your understanding during this transitional period is much appreciated. Roberto
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Shade
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Posted: 19 September 2023 at 2:27am |
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Hi Roberto, Any news on this ? Thank you. Raphael.
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LogSat
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Posted: 19 September 2023 at 6:16pm |
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Hi Raphael, I'm sorry, we still do not have a resolution for this. We're continuing to evaluate potential avenues, including those related to DATA443. We hope for a positive resolution, but the road ahead is proving to be challenging. We'll keep everyone informed as things evolve. Roberto |
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