Spam Filter ISP Forums : mail whitelisted in the log still tagged https://www.logsat.com/spamfilter/forums/ Wed, 15 Apr 2026 14:56:50 +0000 Tue, 19 Nov 2013 10:06:04 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 11.04 360 https://www.logsat.com/spamfilter/forums/RSS_post_feed.asp?TID=7068 <![CDATA[Spam Filter ISP Forums]]> https://www.logsat.com/spamfilter/forums/forum_images/web_wiz_forums.png https://www.logsat.com/spamfilter/forums/ <![CDATA[mail whitelisted in the log still tagged : Sorry the recipient no longer...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=7068&PID=14543&title=mail-whitelisted-in-the-log-still-tagged#14543 Author: dcook
Subject: 7068
Posted: 19 November 2013 at 10:06am

Sorry the recipient no longer has the email. If it happens again I will forward along with the log. Thank you for your quick attention to this issue.]]> Tue, 19 Nov 2013 10:06:04 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=7068&PID=14543&title=mail-whitelisted-in-the-log-still-tagged#14543 <![CDATA[mail whitelisted in the log still tagged : Dwight,Looking at your logs we...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=7068&PID=14541&title=mail-whitelisted-in-the-log-still-tagged#14541 Author: LogSat
Subject: 7068
Posted: 14 November 2013 at 2:57pm

Dwight,

Looking at your logs we see that the email was received normally and not detected as spam. SpamFilter should have thus not have added neither the header:

SPAMTagHeader=X-SF-SPAM:Y

in the email. Do you have access to that email? Are you able to forward it to us at support at logsat.com (making sure you send the original email with the headers intact) so we can have a further look?
]]> Thu, 14 Nov 2013 14:57:10 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=7068&PID=14541&title=mail-whitelisted-in-the-log-still-tagged#14541 <![CDATA[mail whitelisted in the log still tagged : Dwight,Could you please zip us...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=7068&PID=14540&title=mail-whitelisted-in-the-log-still-tagged#14540 Author: LogSat
Subject: 7068
Posted: 13 November 2013 at 5:03pm

Dwight,

Could you please zip us the following so we can take a look:

• SpamFilter's activity logfile for the day the email was received

• The to/from email addresses of that email so we can locate it in the logs

• Your SpamFilter.ini file

• The \SpamFilter\Domains directory structure (if the files containing any of your blacklists/whitelists are outside that directory tree, please include those as well.


If the zipped file is over 8MB in size, please try to upload the file to our repository at:

 

http://logsatcloud.com/public.php?service=files&t=2b2bdadf9b3607373f168ed7ea026e3f

 

I'll send you the password for that area via PM shortly.


]]> Wed, 13 Nov 2013 17:03:09 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=7068&PID=14540&title=mail-whitelisted-in-the-log-still-tagged#14540 <![CDATA[mail whitelisted in the log still tagged : I am running Enterprise 4.5.1.94...]]> https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=7068&PID=14539&title=mail-whitelisted-in-the-log-still-tagged#14539 Author: dcook
Subject: 7068
Posted: 13 November 2013 at 3:00pm

I am running Enterprise 4.5.1.94 and still have emails that are whitelisted tagged.  I checked my log and it indicates the sender is whitelisted and the email forwarded.  It is still tagged with "SPAM:" so Outlook email rules still throw it in a spam filter.  Any solution?


]]> Wed, 13 Nov 2013 15:00:57 +0000 https://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=7068&PID=14539&title=mail-whitelisted-in-the-log-still-tagged#14539