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More info needed - reason for rejection/quarantine

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
URL: http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=684
Printed Date: 23 October 2017 at 4:07am


Topic: More info needed - reason for rejection/quarantine
Posted By: Guests
Subject: More info needed - reason for rejection/quarantine
Date Posted: 27 May 2003 at 1:56pm

Roberto...

We need to have the ability to see the rejection reason in the quarantine list... What keywords triggered this?  Reverse DNS ?  etc. 

We are having extreme difficulty with the system picking up legit email and we can't tell why with dumping the logs and backtracking on every email...

The ability to sort by rejection reason would be a plus.   A category such as Keyword and content showing the keyword(s)... A category such as RevDNS and content field showing IP... etc.

Thanks,

Roy




Replies:
Posted By: LogSat
Date Posted: 27 May 2003 at 2:38pm

Roy,

We've already added in the new yet-to-be-released build the reject reason and the ability to sort by it. What we did not add for performance reason was the details of the reject (which keywords, which MAPS server, etc). It is rather simple to add this as well, we may add it in the beta and let the users decide if they want that info as well or not.

Roberto Franceschetti
LogSat Software



Posted By: Guests
Date Posted: 27 May 2003 at 6:21pm

You are reading our minds!!!  Great.

 

Thanks,

Roy




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