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HTTP Error in GETSFDBStats

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
URL: http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6727
Printed Date: 22 October 2017 at 9:57am


Topic: HTTP Error in GETSFDBStats
Posted By: luigi
Subject: HTTP Error in GETSFDBStats
Date Posted: 03 August 2009 at 1:18pm

I have moved our installation to a new computer. The program works fine but in the log we get the following line every minute:

HTTP Error in GETSFDBStats:HTTP/1.0 500 WebInterface disabled
 
Apart form the hardware the only difference with the old machine is that we are using Kerio Winroute Firewall. If I stop the firewall the error goes away.
 
I am able to access http://localhost - http://localhost  fine and any other address on the internet.
 
Spamfilter is latest version 4.1.2.812
 
Any ideas?
 
Thanks,
 
Luigi



Replies:
Posted By: LogSat
Date Posted: 03 August 2009 at 1:54pm
Luigi,

SpamFilter will make two HTTP SSL calls (one for the SFDB filter, the other for the SFDC filter) to https://sfdb.logsat.com for many incoming emails received. If your email traffic is high, this of course can result in possibly hundreds of thousands of HTTP requests to that address. Some firewalls may interpret that as a possible virus infection of some kind of other attack, and thus may block access to the website or even disable the TCP port on the NIC.

You'll probably need to check your Kerio settings to see if this is what is happening, and if so, either whitelist the site "sfdb.logsat.com" (or IP 66.181.198.8) or disable the firewall functionality that is causing the problem.


-------------
Roberto Franceschetti

http://www.logsat.com" rel="nofollow - LogSat Software

http://www.logsat.com/sfi-spam-filter.asp" rel="nofollow - Spam Filter ISP


Posted By: luigi
Date Posted: 03 August 2009 at 3:22pm

That was it! I checked the firewall logs and I was able to create the correct rule...

Thanks...
 
Luigi



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