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New problem with norman AV

Printed From: LogSat Software
Category: Spam Filter ISP
Forum Name: Spam Filter ISP Support
Forum Description: General support for Spam Filter ISP
URL: http://www.logsat.com/spamfilter/forums/forum_posts.asp?TID=6662
Printed Date: 18 October 2017 at 8:06pm


Topic: New problem with norman AV
Posted By: Shade
Subject: New problem with norman AV
Date Posted: 30 April 2009 at 7:43am
I have a new problem with antivirus Norman AV plug in.
If I update to the latest, and restart spamfilter, antivirus plugin don't work... With DoNotStartWithoutAV=1, spamfilter open then quit...

If I don't restart, the update process loop, and can't update to the latest database...

Is there any information by your side ?

Does anyone has the same problem here ?




Replies:
Posted By: Desperado
Date Posted: 30 April 2009 at 3:57pm
Shade,
 
Try setting DoNotStartWithoutAV=0 then restart the spamfilter service.  Give it several minutes to update all the Norman files.  After that try setting the setting back to DoNotStartWithoutAV=1 and restarting and see if it stays running.  I have had some situations (2 times in the past 2 years) where some file got out of sync and Norman would not initialize properly until it re-updated.


-------------
The Desperado
Dan Seligmann.
Work: http://www.mags.net
Personal: http://www.desperado.com



Posted By: Shade
Date Posted: 01 May 2009 at 6:37am
Desperado,

Thank you, it's working.

Nice tip !

Regards,
Shade.


Posted By: Desperado
Date Posted: 01 May 2009 at 11:53am
NP  Glad to help.

-------------
The Desperado
Dan Seligmann.
Work: http://www.mags.net
Personal: http://www.desperado.com




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