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Spam Filter Jam

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BDugas View Drop Down
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Joined: 07 January 2011
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    Posted: 07 January 2011 at 10:39am

Randomly our spam filter jams up and won’t accept emails. Some times this happens twice or three times a day and other times it will run fine for days. This occurs normally after we hit the 120 max connections. The only way to start receiving emails again is to stop and restart the service. After this jam takes place even users who are set not to be filtered stop receiving emails.

Any suggestions are much appreciated

Thanks,

BDugas
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LogSat View Drop Down
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Joined: 25 January 2005
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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 07 January 2011 at 6:56pm
BDugas,

Can you please zip and email us your SpamFilter's activity logfile for a day this happened to support at logsat dot com so we can take a look? If the zip is over 8MB please upload it to our FTP site - I'll provide you the login info via a PM
Roberto Franceschetti

LogSat Software

Spam Filter ISP
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