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Sending to myself = Seen as Spam

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morten44 View Drop Down
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    Posted: 09 April 2008 at 6:22pm
Hi again
Installed AntiSpam on our mail server and its working 99% ok :)
 
I have one problem and would like if someone can help to tell me where to look for an answer.
I have a domain on our server called Juelsminde.com
They can normally send and receive mails eaven after Filter installed,but sometime they belive there are mails they do not get.
One of them sent a mail to herself and it got caught in Smapfilter.
She is not using our SMTP to send but one called sektornet.dk.
 
Here is the logfile part that shows what happened. Can anyone tell me for what reason this got caught?
 
04/09/08 21:59:24:640 -- (4948) Connection from: 195.231.241.45  -  Originating country : Denmark
04/09/08 21:59:24:671 -- (4948) Received MAIL FROM: <SusanS@humana.org>
04/09/08 21:59:24:687 -- (4948) Received RCPT TO: susan@juelsminde.com
04/09/08 21:59:24:687 -- (4948) Resolving 195.231.241.45 - mail-relay.sektornet.dk
04/09/08 21:59:25:046 -- (4948) - SPF analysis for humana.org done: - none
04/09/08 21:59:25:046 -- (4948) Mail from: SusanS@humana.org
04/09/08 21:59:25:687 -- (4948) - MAPS search done...
04/09/08 21:59:25:687 -- (4948) RCPT TO: susan@juelsminde.com accepted
04/09/08 21:59:25:734 -- (4948) Checking SFDC
04/09/08 21:59:26:093 -- (4948) - SFDC filter match - relevance:31
04/09/08 21:59:26:093 -- (4948) Hash cache - Added OK
04/09/08 21:59:26:093 -- (4948) Starting quarantine procedures
04/09/08 21:59:26:093 -- (4948) Created thread (4952) to add email to quarantine
04/09/08 21:59:26:093 -- (4948) Starting bayesian procedures
04/09/08 21:59:26:187 -- (4948) Blacklist cache - Added 195.231.241.45 to limbo
04/09/08 21:59:26:187 -- (4948) Disconnect
 
Kind Regards
Morten
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morten44 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote morten44 Quote  Post ReplyReply Direct Link To This Post Posted: 09 April 2008 at 6:27pm
Hi Forgot to say that both humana and Juelsminde are bouth domains on our server, and it is the same person who has the two accounts mentioned in the logfile  :)
 
Cheers
Morten
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jerbo128 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote jerbo128 Quote  Post ReplyReply Direct Link To This Post Posted: 09 April 2008 at 9:43pm
SFDC seems to be stopping the message.
 
In my experience;
We have had some issues where a user sends either a blank message, or a message with "test" as the body of the email.  Since a lot of people do this, the SFDC has a high count on this type of message, and thus will stop them.
 
You can:
1 - send a message with more text in the body
2 - disable the sfdc filter when testing like this.
 
Jeremy
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