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Autowhitelist Eating Entries

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jerbo128 View Drop Down
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    Posted: 24 May 2007 at 11:26pm

I am running .676 in Enterprise mode.  Today, I had a lot customers complain that previously whitelisted addresses were being caught in the quarantine.  As I looked further, I noticed that my autowhitelistforcedelivery table has only 65 rows.  I pulled a backup from yesterday, and the table shows 700 entries.  So I imported the backup table into the currently running table.   2 hours later, I looked at the table again, and presto - it had about 70 entries again.  So I force delivered an email, and indeed the address was added to the table.  What can I do?  Confused  I looked at the other tables, and it appears to be happening to only the autowhitelistforcedelivery.   I searched today's log for "DOMAINS\WL_Autowhitelistforcedelivery.txt" and could not find any entries that referenced duplicate entries in the txt file.

Thanks in advance for the help.

jerbo128



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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 25 May 2007 at 6:45pm
work in progress examining logs...
Roberto Franceschetti

LogSat Software

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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 29 May 2007 at 10:26pm
We've found a bug in how new entries are added to the autowhitelistforce delivery list. In case of very high traffic, where there can be multiple additions to that file within 1-5 seconds, it's possible that the list is truncated.

jerbo128 has been using a patched version for the past days, and so far no problems are reported. We'll be officially releasing it within a few more days if no issues arise.
Roberto Franceschetti

LogSat Software

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