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Unfiltered Email still getting filtered

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IKILLSPAM1 View Drop Down
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    Posted: 15 May 2007 at 9:01pm
I added an email address to the Unfiltered Email tab. a DNS blacklist blocked an email for that account. Whats up?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote IKILLSPAM1 Quote  Post ReplyReply Direct Link To This Post Posted: 16 May 2007 at 12:35pm
It appears its not only DNSBLs. I really need help with this. We have a customer whos gonna flip if I cant remove him from all filtering
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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 16 May 2007 at 1:57pm
Can you post (or email us) the section of SpamFilter's activity file that shows the incoming email, so we can see what is happening form the logs?
Roberto Franceschetti

LogSat Software

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Post Options Post Options   Thanks (0) Thanks(0)   Quote IKILLSPAM1 Quote  Post ReplyReply Direct Link To This Post Posted: 16 May 2007 at 2:58pm

05/16/07 13:03:49:328 -- (5696) Connection from: 63.251.135.74 - Originating country : United States
05/16/07 13:03:49:468 -- (5696) Resolving 63.251.135.74 - ccm01.constantcontact.com
05/16/07 13:03:49:562 -- (5696) Mail from:
ESC1101648128490_1100650110356_11070@in.constantcontact.com
05/16/07 13:03:54:343 -- (5696) - MAPS search done... 521 The IP 63.251.135.74 is Blacklisted. Please contact via phone. Sorry 63.251.135.74 is Level 2 listed at UCEPROTECT-NETWORK. See http://www.uceprotect.net/rblcheck.php?ipr=63.251.135.74 --
05/16/07 13:03:54:359 -- (5696) 63.251.135.74 - Mail from:
ESC1101648128490_1100650110356_11070@in.constantcontact.com To: localuser@localdomain.com will be rejected
05/16/07 13:03:55:046 -- (5696) EMail from
ESC1101648128490_1100650110356_11070@in.constantcontact.com to localuser@localdomain.com was queued. Size: 2 KB, 2048 bytes
05/16/07 13:03:55:062 -- (5696) Created thread (5804) to add email to quarantine
05/16/07 13:03:55:359 -- (5696) Disconnect

This has a different thread number but appears to be part of the same transaction.

05/16/07 13:03:55:062 -- (1796) Sending email from ESC1101648128490_1100650110356_11070@in.constantcontact.com to localuser@localdomain.com --
05/16/07 13:03:56:203 -- (1796) EMail from
ESC1101648128490_1100650110356_11070@in.constantcontact.com to localuser@localdomain.com -- was forwarded to 192.168.1.67:25

 

Is it rejecting it initially, landing it in quarantine but then actually sending it? So when I went in and saw it in quarantine and resent it, he then got another copy?

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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 16 May 2007 at 4:08pm
Mistery solved. The bad news is that it's a bug. The good news is that it's already fixed
In a separate post you stated you're using v3.5.3.662.
Please see the release notes for the newer build that was released a few weeks ago. I've highlighted the fix that applies to the issue you've seen:

// New to VersionNumber = '3.5.3.665';
{TODO -cFix : If a recipient is in the WhiteListedTO list, and, during the same SMTP session, the sender remains connected and sends further emails to other recipients, they were also incorrectly whitelisted}
{TODO -cFix : In SFE, using MySQL, if the connection to the DB was terminated (timeouts and/or MySQL going down), the SFE Domain List could be blank and require a restart to be visible again}
{TODO -cNew : SpamFilter performs stricter checking on MAPS RBL results to ensure a valid positive only if the response address via DNS is in the 127.0.x.x network}
{TODO -cFix : In SFE, the "Custom Domain Filters" tab should have been hidden}
{TODO -cFix : Occasional "freezes" of SpamFilter's GUI that would also halt the processing of incoming messages}
{TODO -cFix : Emails in the "Unfiltered Email" list would be delivered correctly, but the email was also being stored, by mistake, in the quarantine database}
{TODO -cFix : The event of an email whitelisted because of the "Unfiltered Email" list was not logged in the logfile}

Roberto Franceschetti

LogSat Software

Spam Filter ISP
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Post Options Post Options   Thanks (0) Thanks(0)   Quote IKILLSPAM1 Quote  Post ReplyReply Direct Link To This Post Posted: 16 May 2007 at 4:23pm

Haha. good deal Roberto thanks!

How painless is applying new releases with this software?

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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 16 May 2007 at 4:28pm
No hospitalization required. If you don't want to use the installation program, simply:

  • stop SpamFilter
  • unzip the distribution file to a temp directory
  • from the \Win32 directory in the above zip, copy the SpamFilter.exe and SpamFilterSvc.exe files into the SpamFilter directory, overwiting the existing ones.
  • start SpamFilter.
Usually we make available just these two executables in a separate download for registered users (although we did not do it for this release...).
Roberto Franceschetti

LogSat Software

Spam Filter ISP
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Post Options Post Options   Thanks (0) Thanks(0)   Quote IKILLSPAM1 Quote  Post ReplyReply Direct Link To This Post Posted: 16 May 2007 at 4:47pm
Excellent. Thanks for your help.
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