Spam Filter ISP Support Forum

  New Posts New Posts RSS Feed - Cannot upgrade to 3.1.3.605
  FAQ FAQ  Forum Search   Register Register  Login Login

Cannot upgrade to 3.1.3.605

 Post Reply Post Reply
Author
Simone View Drop Down
Groupie
Groupie


Joined: 06 July 2005
Status: Offline
Points: 42
Post Options Post Options   Thanks (0) Thanks(0)   Quote Simone Quote  Post ReplyReply Direct Link To This Post Topic: Cannot upgrade to 3.1.3.605
    Posted: 12 December 2006 at 9:28am

i cannot upgrade from 3.1.3.597 to 3.1.3.605 !

I have two SF and the first upgrade has gone successfully, but the second did not start at all.

Services panel shows "starting" but nothing changes and in the task manager i can see spamfiltersvc.exe growing slowly in memory use.

The only difference between the two servers is the international setting, the first is USA setting, the second is UK setting.

Could you please help me?

Back to Top
LogSat View Drop Down
Admin Group
Admin Group
Avatar

Joined: 25 January 2005
Location: United States
Status: Offline
Points: 4068
Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 12 December 2006 at 7:33pm
Simone,

When you stop SpamFilter before the upgrade, can you check in Task Manager to make sure the SpamFilterSvc.exe process has indeed terminated? Once it's gone, go ahead and perform the upgrade. On our website we make the binaries-only available. The simplest way to upgrade is to simply copy the files from the zip containing the binaries and copy them to the SpamFilter directory.

If after this the service sill does not start, can you zip and email us your SpamFilter logfile for the day?

Roberto Franceschetti

LogSat Software

Spam Filter ISP
Back to Top
Simone View Drop Down
Groupie
Groupie


Joined: 06 July 2005
Status: Offline
Points: 42
Post Options Post Options   Thanks (0) Thanks(0)   Quote Simone Quote  Post ReplyReply Direct Link To This Post Posted: 13 December 2006 at 12:16pm

i restarted the server and all worked fine.

 

Thank you,
Simone

Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down



This page was generated in 0.063 seconds.