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Rifleman View Drop Down
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    Posted: 13 September 2005 at 1:13pm
When a user registers, an email confirming thir password is never received. Any ideas?

Thanks in advance
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Rifleman View Drop Down
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Joined: 08 August 2005
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Rifleman Quote  Post ReplyReply Direct Link To This Post Posted: 13 September 2005 at 6:00pm
09/13/05 14:55:00:812 -- (2720) Delivering quarantined email from <System Administrator <>> to first.lastname@domain.com
09/13/05 14:55:00:859 -- (852) (852) Sending email from  to first.lastname@domain.com
09/13/05 14:55:00:890 -- (2564) Time to add Msg to Bayes corpus:0
09/13/05 14:55:00:999 -- (852) (852) server error - 10.0.0.18 said: 5.5.4 Invalid Address

This is the log from the server. I have to go to the database to retreive their password for them to log in and retreive their quarantined items. What else do I have to do to the configuration to ensure that they get the email with their password when they sign up?

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LogSat View Drop Down
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Joined: 25 January 2005
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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 13 September 2005 at 10:17pm
Rifleman,

In the error you receive:
 
server error - 10.0.0.18 said: 5.5.4 Invalid Address
 
the bolded section is the error message your SMTP server reports when SpamFilter tries to forward it the email with the password.
 
Please ensure that your SMTP server as defined in the "Destination SMTP Server" in SpamFilter is able to receive emails addressed to the end use.
 
If that is not the problem, in the "Register.asp" page, can you try modifying the line:
 
rs("EMailFrom") = "System Administrator <>"
 
to something like:
 
rs("EMailFrom") = "someemail@yourdomain.com"

Please let us know if that still does not work.
Roberto Franceschetti

LogSat Software

Spam Filter ISP
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Rifleman Quote  Post ReplyReply Direct Link To This Post Posted: 14 September 2005 at 1:03pm
That worked!!! Thank you very much!!

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