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Program wont work 2468 Listen exception

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davide View Drop Down
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    Posted: 07 February 2005 at 2:21pm

I have tried to set up the program using the mx record change and pointing the spam filter to our email server. I am getting a [2468] listen exception occured: external exception 80000003

according to the stats no  connection are being made. I would sure love to see this work it looks like an option for our mail server (we are an ISP)

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Desperado View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Desperado Quote  Post ReplyReply Direct Link To This Post Posted: 07 February 2005 at 5:16pm

Do you have a mail program on the same machine listening on the same port?

Dan

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davide View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote davide Quote  Post ReplyReply Direct Link To This Post Posted: 07 February 2005 at 5:18pm
no not at all
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Desperado Quote  Post ReplyReply Direct Link To This Post Posted: 07 February 2005 at 5:28pm

In your INI File, there is an entry:
ListenIP=

This should be the actual IP (or one of the IPs) on your machine.  If the IP is "private, and your router / firewall is translating it, it still must be the actual IP bound to the ethernet card.  Is that the case?

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LogSat View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 07 February 2005 at 5:28pm
Davide,

Usually the "listen exception" message indicates that SpamFilter is not able to listen on the IP / port assigned to it since they are already taken by another application. By default SpamFilter will listen on port 25 on all IPs assigned to the server. If there is already another application on the server using port 25 SpamFilter will not able to use that port.
 
One way to find out what application is using port 25 is to issue the following command from a DOS prompt:
 
telnet aa.bb.cc.dd 25
 
where aa.bb.cc.dd is the server's IP address. The telnet banner will usually indicate what application is listening on that port. Sometimes applications will take control of a port but will not output a banner. In that case, the telnet command will make a connection, but you will not see any banners.
 

Roberto Franceschetti

LogSat Software

Spam Filter ISP
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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 07 February 2005 at 5:36pm
Davide,

Could you stop SpamFilter, then let us know the outcome of the DOS command above:

telnet aa.bb.cc.dd 25

where aa.bb.cc.dd is the IP you configured SpamFilter to listen on?

Can you then restart SpamFilter, and post the contents of the activity tab so we can see the error message?

Roberto Franceschetti

LogSat Software

Spam Filter ISP
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Post Options Post Options   Thanks (0) Thanks(0)   Quote davide Quote  Post ReplyReply Direct Link To This Post Posted: 07 February 2005 at 5:40pm
nothing but spam filter. also if i try to save or stop spamfilter it locks up
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Post Options Post Options   Thanks (0) Thanks(0)   Quote davide Quote  Post ReplyReply Direct Link To This Post Posted: 07 February 2005 at 6:16pm

If I stop the service it locks up and gives a non responsive message

here is the log

02/07/05 17:19:02:937 -- SpamFilter ISP v2.1.2.395 Listening on all IPs port 25
02/07/05 17:19:03:937 -- (1852) Listen Exception occurred: External exception 80000003
02/07/05 17:19:03:968 -- Starting to process queue directory...
02/07/05 17:19:03:968 -- (3768) SpamFilterForm - Begin loading corpus.db
02/07/05 17:19:03:968 -- (3768) SpamFilterForm - End loading corpus.db
02/07/05 17:19:03:968 -- (1520) BayesianThread starting
02/07/05 17:19:03:968 -- (1520) Begin Sync Corpus.db
02/07/05 17:19:03:968 -- (1520) Sync Corpus.db pass 0a
02/07/05 17:19:03:968 -- (1520) Sync Corpus.db pass 0b
02/07/05 17:19:03:968 -- (1520) Sync Corpus.db pass 0c
02/07/05 17:19:03:968 -- (1520) Sync Corpus.db - 0 - 0
02/07/05 17:19:03:968 -- (1520) Sync Corpus.db pass 1 (0)
02/07/05 17:19:03:968 -- (1520) Sync Corpus.db pass 2 (0)
02/07/05 17:19:03:968 -- (1520) Sync Corpus.db pass 3 (0)
02/07/05 17:19:03:968 -- (1520) Sync Corpus.db pass 4 (0)
02/07/05 17:19:03:968 -- (1520) skipping Corpus.db save - tmp files are 0KB in size
02/07/05 17:19:03:968 -- (1520) Sync Corpus.db pass 7 (0)
02/07/05 17:19:03:968 -- (1520) Sync Corpus.db pass 8 (0)
02/07/05 17:19:03:968 -- (1520) End Sync Corpus.db (0)
02/07/05 17:19:04:921 -- (1852) Listen Exception occurred: External exception 80000003
02/07/05 17:19:04:984 -- (2932) BayesianThread starting
02/07/05 17:19:08:921 -- (1852) Listen Exception occurred: External exception 80000003
02/07/05 17:19:08:968 -- (1852) Listen Exception occurred: External exception 80000003
02/07/05 17:19:09:765 -- (1852) Listen Exception occurred: External exception 80000003
02/07/05 17:19:12:671 -- (1852) Listen Exception occurred: External exception 80000003
02/07/05 17:19:15:343 -- (1852) Listen Exception occurred: External exception 80000003
02/07/05 17:19:20:750 -- (1852) Listen Exception occurred: External exception 80000003
02/07/05 17:19:21:656 -- (1852) Listen Exception occurred: External exception 80000003
02/07/05 17:19:21:953 -- (1852) Listen Exception occurred: External exception 80000003
02/07/05 17:19:24:687 -- (1852) Listen Exception occurred: External exception 80000003
02/07/05 17:19:26:562 -- (1852) Listen Exception occurred: External exception 80000003
02/07/05 17:19:27:078 -- (1852) Listen Exception occurred: External exception 80000003
02/07/05 17:19:27:265 -- (1852) Listen Exception occurred: External exception 80000003
02/07/05 17:19:27:984 -- (1852) Listen Exception occurred: External exception 80000003
02/07/05 17:19:28:828 -- (1852) Listen Exception occurred: External exception 80000003
02/07/05 17:19:33:515 -- (1852) Listen Exception occurred: External exception 80000003
02/07/05 17:19:34:062 -- (1852) Listen Exception occurred: External exception 80000003
02/07/05 17:19:35:296 -- (1852) Listen Exception occurred: External exception 80000003
02/07/05 17:19:38:468 -- (1852) Listen Exception occurred: External exception 80000003
02/07/05 17:19:39:171 -- (1852) Listen Exception occurred: External exception 80000003
02/07/05 17:19:39:437 -- (1852) Listen Exception occurred: External exception 80000003
02/07/05 17:19:40:515 -- (1852) Listen Exception occurred: External exception 80000003
02/07/05 17:19:47:625 -- (1852) Listen Exception occurred: External exception 80000003
02/07/05 17:19:48:546 -- (1852) Listen Exception occurred: External exception 80000003
02/07/05 17:19:48:953 -- (1852) Listen Exception occurred: External exception 80000003
02/07/05 17:19:51:765 -- (1852) Listen Exception occurred: External exception 80000003
02/07/05 17:19:55:171 -- (1852) Listen Exception occurred: External exception 80000003
02/07/05 17:19:56:453 -- (1852) Listen Exception occurred: External exception 80000003

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Desperado View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Desperado Quote  Post ReplyReply Direct Link To This Post Posted: 07 February 2005 at 7:16pm

davide,

Are you trying this from Terminal Services or are you actually in front of the machine?

Regards,

The Desperado
Dan Seligmann.
Work: http://www.mags.net
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Post Options Post Options   Thanks (0) Thanks(0)   Quote davide Quote  Post ReplyReply Direct Link To This Post Posted: 07 February 2005 at 7:52pm
At the server...
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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 07 February 2005 at 8:31pm
davide, what about the output of the telnet command, do you get a banner or no connectoin at all?
Roberto Franceschetti

LogSat Software

Spam Filter ISP
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Post Options Post Options   Thanks (0) Thanks(0)   Quote davide Quote  Post ReplyReply Direct Link To This Post Posted: 08 February 2005 at 9:02am

no connection

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Matt R Quote  Post ReplyReply Direct Link To This Post Posted: 08 February 2005 at 9:25am

If you have an NT/Windows Server make sure SpamFilter is not started and not running as a server and from a command prompt type:

netstat -an

That will show you what's going on with port 25

-Matt

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