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metrotel View Drop Down
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    Posted: 12 May 2003 at 5:08pm

*@chefbeth.com

Is this the proper wildcard form?

v1.1.2.117

beth@chefbeth.com is being blocked.

Any ideas?

James Taylor

jltaylor@metrotel.net

9037931953

 

 

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dcook View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dcook Quote  Post ReplyReply Direct Link To This Post Posted: 12 May 2003 at 5:45pm

I am also having problems with mail being blocked from excluded from emails.

I have an entry for *@namb.net , which is intended to exclude any email from this domain from blocking.  They continue to be blocked and blocked mail is not quarantined.

Looking for a solution, I have added the ip addresses of their mailservers to excluded domains. I don't know if this will work or not.

Are the MAPS and keyword filtering supposed to be excluded when I add an email address to the "exclude email" and "exclude domain"  

Any ideas?

 

 

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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 12 May 2003 at 6:20pm

We have just been able to duplicate this problem. A patch will be released as soon as possible (12/24 hours) to take care of this and another issue processing the queue directory.

Roberto Franceschetti
LogSat Software

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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 12 May 2003 at 6:21pm

We have just been able to duplicate this problem. A patch will be released as soon as possible (12/24 hours) to take care of this and another issue processing the queue directory.

Roberto Franceschetti
LogSat Software

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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 12 May 2003 at 7:06pm

Let me take this back, when I entered *@namb.net in the "excluded from" list, there was a trailing blank space:

"*@namb.net "

and the extra space caused the test to fail. The same goes for the other posting on this.

Can you please double check your list to make sure you do not have trailing spaces after the entries?

Roberto F.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 12 May 2003 at 7:07pm

Let me take this back, when I entered *@chefbeth.com  in the "excluded from" list, there was a trailing blank space:

"*@chefbeth.com "

and the extra space caused the test to fail. The same goes for the other posting on this.

Can you please double check your list to make sure you do not have trailing spaces after the entries?

Roberto F.
LogSat Software

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Post Options Post Options   Thanks (0) Thanks(0)   Quote metrotel Quote  Post ReplyReply Direct Link To This Post Posted: 13 May 2003 at 2:36pm

Ok took the trailing space off.  I will test again.

Can you process the string to "trim" the trailing blanks?  They are hard to see on the screen.

 

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Post Options Post Options   Thanks (0) Thanks(0)   Quote metrotel Quote  Post ReplyReply Direct Link To This Post Posted: 14 May 2003 at 10:49am

Still blocking here's the log:
05/14/03 09:55:22:290 -- (2812) Connection from: 68.1.17.241  -  Originating country : United States
05/14/03 09:55:22:771 -- (2812) Resolving 68.1.17.241 - lakemtao04.cox.net
05/14/03 09:55:22:771 -- (2812) Bypassed all rules for: happyhankins@metrotel.net from beth@chefbeth.com
05/14/03 09:55:23:001 -- (2812) Found Keywords: [#fffff]
05/14/03 09:55:23:001 -- (2812) EMail from beth@chefbeth.com to happyhankins@metrotel.net matches content filter rules - rejected.
05/14/03 09:55:23:071 -- (2812) EMail from beth@chefbeth.com to happyhankins@metrotel.net was received and quarantined. Size: 15 KB
05/14/03 09:55:23:141 -- (2812) Disconnect

 

 

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Post Options Post Options   Thanks (0) Thanks(0)   Quote George Quote  Post ReplyReply Direct Link To This Post Posted: 15 May 2003 at 6:30pm

I have several compaints from clients since upgrading from the public build 1.1.0.90 to both 1.1.2.117 and the retail build 1.1.2.122 about emails being blocked even though I have them in the unfiltered list. Please not you already have the system ini I am currently using. When will the patch be available? This did not seem to start being a problem until I went from 1.1.0.90.

I am beginning to think I should have waited before purchasing this until more to the bugs were fixed. I have also had another ISP that I provide consulting services purchase this application based on my recommendations.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 15 May 2003 at 11:11pm

George,

I'm confused on this posting below. I can't tell if the both sections are yours or you included a paragraph of another posting. I have not found an email with your settings, nor one that mentiones problems with the unfiltered list. If it's in the forum I've missed it...

Roberto

 

I have several compaints from clients since upgrading from the public build 1.1.0.90 to both 1.1.2.117 and the retail build 1.1.2.122 about emails being blocked even though I have them in the unfiltered list. Please not you already have the system ini I am currently using. When will the patch be available? This did not seem to start being a problem until I went from 1.1.0.90.

>

I am beginning to think I should have waited before purchasing this until more to the bugs were fixed. I have also had another ISP that I provide consulting services purchase this application based on my recommendations.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote George Quote  Post ReplyReply Direct Link To This Post Posted: 16 May 2003 at 12:56pm

Roberto,
I sent them to the wrong email address the first time. Too many hours reviewing logs and connection grid.

Sorry about that. You should have them now.

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