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Seeing the same memory problem

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    Posted: 18 October 2004 at 9:34am

Hello,

I am seeing the same problem, the service uses less then 100mb and then climbs as the days go by until I have to reboot because it is consuming all RAM (512mb on computer).  Stopping and restarting the service helps also.  I have tried this on a NT and a 2000 server same results.  I am run version 2.1.1.384.  If I turn on the bayesian filter it gets worse; however, leaving it off just takes the service longer to max out the RAM. On the 2000 server that I keep trying it on if I turn on the bayesian filter it even consumes the 1gb of RAM after a few days.

Hillard

 

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Joined: 25 January 2005
Location: United States
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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 18 October 2004 at 11:11pm
Hillard,

We're going to ask for the following information to help us find the problem:

Can you please verify that under the quarantine tab you click on "Hide List" when you are not needing to use the quarantine grid? Maintaining an open connection to the database with that view consumes a lot of RAM, and should only be used when interactively working with the quarantine.

If it was already hidden, can you please let us know on average what the load on the SpamFilter is, in terms of total emails/day and average number of concurrent incoming connections?

If you can also zip and email us the SpamFilter's logfiles from the day the RAM usage increases that will also help in finding the problem.

Roberto F. LogSat Software
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