Spam Filter ISP Support Forum

  New Posts New Posts RSS Feed - Log file info...
  FAQ FAQ  Forum Search   Register Register  Login Login

Log file info...

 Post Reply Post Reply
Author
bpogue99 View Drop Down
Groupie
Groupie


Joined: 26 January 2005
Status: Offline
Points: 59
Post Options Post Options   Thanks (0) Thanks(0)   Quote bpogue99 Quote  Post ReplyReply Direct Link To This Post Topic: Log file info...
    Posted: 15 March 2004 at 12:25pm

I've been reviewing the log files of several customers and I'm wondering if there's a way to tell what has been "delivered from the quarantine" versus regular delivery of email. I can usually tell when someone is delivering email from the quarantine because I'll see a bunch of them all at once. But if we could flag those lines somehow with something like "quarantine delivery" or anything really then I can find those specific lines easier. BTW, I'm referring to the web page version of the spam filter quarantine access. When I login, I can select emails in my quarantine, and click send. Then, in the spam filter console, I can suddenly see a rush of email deliveries. Obviously spam filter picked up on a flag that was set and started delivering the emails. If the email is being delivered due to that flag, log that somehow. The reason I thought of this is that I have a customer who swears that they highlighted a bunch of items in their quarantine and pressed 'send' but none of them were delivered. I'm looking in the log files for entries where I might be able to tell that those emails were delivered, or were attempted to be delivered. Although I doubt I can tell for sure, I really think the customer clicked the delete button. <g>

bill

Back to Top
Desperado View Drop Down
Senior Member
Senior Member
Avatar

Joined: 27 January 2005
Location: United States
Status: Offline
Points: 1143
Post Options Post Options   Thanks (0) Thanks(0)   Quote Desperado Quote  Post ReplyReply Direct Link To This Post Posted: 15 March 2004 at 1:57pm

Bill,

All I can tell you is that if a PID shows a message delivery but there is no associated "connection from", that is generally messages pushed out of quarantine.  I can't be sure but I think I remember having that discussion with LogSat support but do not recall if we persued it as an "action item" or not.

Dan S.

Back to Top
LogSat View Drop Down
Admin Group
Admin Group
Avatar

Joined: 25 January 2005
Location: United States
Status: Offline
Points: 4066
Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 15 March 2004 at 7:14pm

Very valid point Bill, suggestion noted. We'll have this done in the next build.

Roberto F.
LogSat Software

Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down



This page was generated in 0.063 seconds.