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unacceptable mail address -- when registering for web access

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Richw View Drop Down
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    Posted: 16 October 2003 at 12:37pm

I'm getting this in the log when people from that IP try and register.  It works for other servers, but not this one.   The addresses being supplied for regisration are valid. (their mine!)


10/16/03 10:40:35:951 -- (304) Disconnect
10/16/03 10:40:50:962 -- (1740) Sending email from  to orders@xyz.com (changed to protect the innocent)
10/16/03 10:40:51:513 -- (1740) server error - 67.29.152.182 said: unacceptable mail address

the same domain is listed in local domain, and is passing mail fine!

Thanks.

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Desperado View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Desperado Quote  Post ReplyReply Direct Link To This Post Posted: 16 October 2003 at 10:11pm

Rich,

Are you sure that THEIR SMTP server is not blocking the address "orders@*" ?

As an example, I block the following:

anyone@*
noone@*
someone@*
anybody@*
friend@*
somebody@*


So if somebody@ourDomain.com tried to register on you service, when you mail server attempted to sent the registration code, you would get a bounce back

Below,  I tried to mail to that IP by using one of the domains hosted on it:

The original message was received at Thu, 16 Oct 2003 22:08:25 -0400
from smtp.mags.net [66.181.192.64]

   ----- The following addresses had permanent fatal errors -----
<orders@christianparentalrights.com>

   ----- Transcript of session follows -----
... while talking to christianparentalrights.com.:
>>> RCPT To:<orders@christianparentalrights.com>
<<< 550 unknown user <orders@christianparentalrights.com>
550 <orders@christianparentalrights.com>... User unknown

Not sure any of this help or even applies but ...

Regards,

Dan S.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 17 October 2003 at 12:40am

Rich,

In the "Register.asp" page, can you try modifying the line:

rs("EMailFrom") = "System Administrator <>"

to something like:

rs("EMailFrom") = "someemail@yourdomain.com"

If that does not work, can you please let us know what version of SpamFilter you're using?

Roberto F.
LogSat Software

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richw View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote richw Quote  Post ReplyReply Direct Link To This Post Posted: 17 October 2003 at 1:06am

that particular domain, probably doesn't have a nobody set up to accept it. It's a new domain.  try something at scrapbookingdepot.com

Thanks,

Rich

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Post Options Post Options   Thanks (0) Thanks(0)   Quote richW Quote  Post ReplyReply Direct Link To This Post Posted: 17 October 2003 at 1:08am

Dan,

Also, I'm the ISP, I manage the servers, so I'm sure it's open.  And I've been testing pretty much with my domains.

Thanks for any help.

Rich

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Post Options Post Options   Thanks (0) Thanks(0)   Quote RichW Quote  Post ReplyReply Direct Link To This Post Posted: 17 October 2003 at 1:17am

That worked... but.. would it have anything to do with the fact the return address is just "postmaster" and not a valid email address? 

Either case.. it doesn't make sense why It would work normal on 2 different servers hosting many domains, an not another server hosting many domains.

Thanks,

Rich

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