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FED-EX issue ever resolved?

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Erik Reed View Drop Down
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    Posted: 29 July 2003 at 11:19am

I just got lectured again about folks not receiving Fedex confirmations (due to the 2 from address thing) and my users (especially my boss) dont want to hear that it is Fed-ex's problem and they refuse to change it.  They continue to nail me with "it always worked before you installed the spamfilter so how can it be Fedex's fault?"  I HATE THAT!

Any help would be appreciated... I have Spamfilter set to bypass all rules on their servers but the From gets modified and my exchnage server rejects it.. Here is Spamfilters log for one example:

07/25/03 09:20:21:265 -- (63) Connection from: 199.81.197.54  -  Originating country : United States
07/25/03 09:20:21:562 -- (63) Resolving 199.81.197.54 - mx15.sac.fedex.com
07/25/03 09:20:21:562 -- (63) Bypassed all rules for: jreed@heinrichgordon.com from sysdeliv@fn3a.prod.fedex.com
07/25/03 09:20:21:781 -- (63) EMail from sysdeliv@fn3a.prod.fedex.com to jreed@heinrichgordon.com was queued. Size: 1 KB
07/25/03 09:20:21:781 -- (151) Sending email from sysdeliv@fn3a.prod.fedex.comdonotreply@fedex.com to jreed@heinrichgordon.com
07/25/03 09:20:21:828 -- (63) Disconnect
07/25/03 09:20:21:968 -- (151) EMail from: sysdeliv@fn3a.prod.fedex.comdonotreply@fedex.com to: jreed@heinrichgordon.com  was returned to sender - server error - malformed address: <sysdeliv@fn3a.prod.fedex.comdonotreply@fedex.com>
07/25/03 09:20:22:171 -- (151) Error-email from sysdeliv@fn3a.prod.fedex.comdonotreply@fedex.com to jreed@heinrichgordon.com  was forwarded to 192.168.0.1

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dcook View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote dcook Quote  Post ReplyReply Direct Link To This Post Posted: 29 July 2003 at 3:32pm

Try adding this to your unfiltered emails:

*@fedex.com

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LogSat View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote LogSat Quote  Post ReplyReply Direct Link To This Post Posted: 29 July 2003 at 11:59pm

Due to the increasing number of user experiencing difficulties with FedEx's non RFC compliant emails, we made major changes in how SpamFilter handles incoming and outgoing emails. These modifications should allow FedEx's emails to be delivered correctly.

The latest beta build 1.2.0.191 attempts to deliver emails with non-RFC compliant MAIL FROMs commands. Licensed users can find this build in the registered users area for download.

Please note that despite the relative simplicity of the problem, extensive changes have been made to handle it, and this build is a beta that has not been thoroughly tested.

Roberto
LogSat Software

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Erik Reed View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Erik Reed Quote  Post ReplyReply Direct Link To This Post Posted: 01 August 2003 at 4:20pm

THANK YOU.  I have just installed .192 on my production server and will let you all know on Monday how it went.

I love the great service here!  Keep up the great work, it is very much appreciated!

Erik.

 

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